Belk seeks Account Coordinator Cosmetics-Charleston,SC in

Belk is a leading department store retailer headquartered in the United States, known for its extensive range of merchandise including fashion apparel, shoes, accessories, and beauty products. Operating for over a century, Belk serves a diverse customer base primarily through its brick-and-mortar stores located predominantly in the Southeast, including Charleston, SC, where this position is based. With a strong commitment to community engagement and customer satisfaction, Belk continues to evolve its retail strategies to meet the ever-changing demands of consumers. The company prides itself on fostering collaborative relationships with vendors and maintaining high standards of store presentation and customer experience. The Account Coordinator role at Belk is a strategic position designed to manage and coordinate all retail activities related to a specific vendor line across all stores that carry the vendor's merchandise. Reporting directly to the Vice President of Center Core Retail Operations & Events, this exempt role serves as a critical liaison between Belk and the vendor, ensuring the fulfillment of mutual business goals and upholding Belk's retail standards. The role requires regular travel to nearby stores from Charleston, SC to provide on-site support and maintain strong relationships with store leadership and sales associates. This position is pivotal in meeting and exceeding line-specific sales plans and seasonal goals related to gifts and promotional campaigns. The Account Coordinator is responsible for planning and executing localized and national events, managing promotional calendars, and analyzing key performance indicators such as sales per hour, units per transaction, and credit application goals through Belk's scorecard system. Furthermore, the Coordinator actively monitors inventory shrinkage and works diligently to keep it within planned limits, including managing damages and returns to vendors (RTVs). A significant aspect of the role involves developing counter managers and sales associates by reviewing their performance on scorecards, creating coaching plans, recruiting and training talent, and ensuring optimal utilization of sales hours and concierge services. The Coordinator recognizes top performers and provides targeted coaching to those underperforming, while also delivering necessary sales associate training to enhance overall team effectiveness. The Account Coordinator is tasked with fostering open communication among all stakeholders, including Belk field and corporate leadership, vendor representatives, and store management. This involves regular store visits, active participation in weekly leadership calls, and attendance at internal and vendor-specific business meetings. The Coordinator ensures the visual merchandising standards set by Belk Corporate Visual are consistently executed and that promotional floor setups are timely and well-maintained. In addition to sales and operational responsibilities, the role emphasizes building strong relationships with store teams to influence sales positively and create an engaging shopping experience for customers. Attention to detail in inspecting counter standards, cleanliness, stockroom organization, and compliance with vendor schematics is crucial for maintaining the brand's reputation and supporting successful retail operations. Overall, the Account Coordinator position at Belk offers an exciting opportunity for a professional with a passion for beauty retail, exceptional organizational skills, and a results-driven mindset. It is suited for candidates who thrive in a dynamic retail environment and enjoy building strong vendor and store partnerships to drive business success.

• Four-year degree or equivalent experience in retail environment
• Expertise in a business or functional area
• 1 - 3 years supervisory experience
• Beauty retail experience
• Artistry skills