Beauty Concierge - The Shops At Town and Country Rack

Nordstrom, Inc. is a leading fashion retailer known for its commitment to providing luxury products and exceptional customer service. Established with a strong presence in the retail industry, Nordstrom has cultivated a reputation for excellence, quality, and innovation. The company operates department stores and online channels worldwide, offering a wide range of merchandise from apparel and footwear to beauty products and home goods. Nordstrom focuses on creating an engaging shopping experience through personalized service, expert styling, and a premium selection of brands. Nordstrom also values its employees highly, recognizing them as its most important asset through comprehensive benefits and supportive work culture. The role of Rack Beauty Concierge at Nordstrom is designed for individuals who thrive in a fast-paced, energetic retail environment and have a passion for beauty trends and customer engagement. This position focuses on delivering an exceptional shopping experience by assisting customers with expert product knowledge, making the process quick, enjoyable, and rewarding. As a Rack Beauty Concierge, you play a vital role in maintaining the vibrant and inviting atmosphere of the sales floor by ensuring merchandise is well-stocked, organized, and properly ticketed. This position requires a customer-centric mindset, excellent communication abilities, and a proactive approach to resolving any customer concerns efficiently. Additionally, this role demands agility and comfort with physical tasks such as frequent movement and lifting to manage merchandise handling effectively. Nordstrom offers an hourly wage ranging from $16.60 to $17.30 for this role, with additional eligibility for performance-based bonuses and incentives. The employment type is hourly with benefits that support employee well-being and professional growth, including medical, vision, dental, life insurance, disability coverage, retirement plans, paid time off, holidays, and employee discounts. This position encourages employees to take initiative, display accountability, and foster teamwork to ensure the sales floor remains welcoming and dynamic throughout the day. This role suits enthusiastic individuals who maintain a positive outlook and sense of adventure, remain calm and organized under pressure, and possess strong math and communication skills. Physical stamina and dexterity are necessary due to the continuous movement involved during shifts and the handling of various merchandise items, some requiring occasional lifting of up to 25 pounds. Nordstrom prides itself on inclusivity and legal compliance, including accommodating applicants with disabilities and conducting background checks according to legal standards. The company advocates for diversity and encourages qualified candidates from all backgrounds to apply.

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
• Frequent use of hands for grasping, fine manipulation, pushing and pulling
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds