Beauty Concierge - The Orchard Rack - Apply Now!

Nordstrom, Inc. is a leading fashion retailer known for its dedication to quality, style, and exceptional customer service. Established decades ago, Nordstrom has grown into a trusted name within the retail industry, offering a wide range of clothing, shoes, accessories, and beauty products for men, women, and children. The company thrives on creating an immense shopping experience through its physical stores and online presence, focusing on providing personalized service and a seamless customer journey. Nordstrom is committed to fostering an inclusive and dynamic environment for all its employees, ensuring they feel valued and supported as an integral part of the team. As a major employer in retail, Nordstrom offers competitive wages, benefits, and opportunities for career advancement, making it an attractive workplace for individuals passionate about fashion, beauty, and customer service. The Rack Beauty Concierge role at Nordstrom is a fantastic opportunity for individuals who enjoy working in a fast-paced and high-energy environment. This position is essential to maintaining the vibrant and welcoming atmosphere within the beauty department, ensuring customers have a memorable and enjoyable shopping experience. The primary responsibility of the Rack Beauty Concierge is to share a love of beauty trends and in-depth product knowledge with customers, assisting them in discovering great deals and making informed purchasing decisions quickly and efficiently. This role requires a customer-first mindset, combined with enthusiasm, accountability, and strong organizational skills. In this role, employees will handle various tasks such as keeping the sales floor clean and well-stocked, managing inventory processes including accurate merchandise check-in and ticketing, and resolving customer concerns effectively and professionally. Maintaining a visually appealing sales floor is critical, which involves re-merchandising, filling testers, and ensuring displays are straightened throughout the day. Physical activity is an expected component of the position, with continuous movement throughout the shift, including frequent bending, twisting, squatting, and reaching to manage merchandise. Employees must also be comfortable lifting items up to 25 pounds and possess strong communication skills to manage customer interactions smoothly. Nordstrom values employees who bring enthusiasm and a sense of adventure to their roles, with a positive outlook and ownership mentality. The position offers an hourly wage ranging from $19.50 to $20.30, dependent on location, knowledge, skills, and experience. Additionally, the role may be eligible for performance-based incentives or bonuses. Benefits include comprehensive 401k plans, medical, vision, dental, life, and disability insurance options, paid time off accruals, holidays, and access to employee assistance programs (EAP). Eligibility requirements for benefits may vary by location and length of employment. Working as a Rack Beauty Concierge at Nordstrom is more than just a job; it is a chance to be part of a dynamic, supportive team and brand dedicated to delivering an exceptional customer experience while developing your skills in retail beauty sales and customer service. Nordstrom also supports diversity and inclusion, conducts background checks consistent with legal requirements, and accommodates applicants with disabilities. This role is ideal for someone who thrives in a busy retail setting, enjoys connecting with customers, and takes pride in creating an inviting and organized sales environment.

• education level not explicitly stated but relevant retail or customer service experience preferred
• ability to continuously move for 6-8 hours per shift including frequent bending, twisting, squatting, flexing and reaching
• frequent use of hands for grasping, fine manipulation, pushing and pulling
• ability to handle bulky and awkwardly shaped items
• regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
• excellent interpersonal and communication skills
• ability to work in a fast-paced, high-energy environment