Beauty Concierge - International Plaza - Apply Now!

Nordstrom is a leading fashion retailer known for its exceptional customer service and high-quality products, including apparel, shoes, and beauty items. Established with the mission to provide an unparalleled shopping experience, Nordstrom combines a wide assortment of premium brands with a welcoming and knowledgeable in-store atmosphere. The company is dedicated to supporting its employees, recognizing them as its most important asset, and providing a range of benefits that promote well-being and professional growth. Nordstrom is currently hiring for the position of Beauty Concierge, a role that embodies the company’s commitment to customer service and product expertise in the cosmetics department. The Beauty Concierge role is designed for individuals who are detailed oriented, results-driven, and passionate about delivering outstanding customer service. This position involves greeting and directing customers, assisting with cosmetic inquiries and product selections, and supporting store operations by acting as a resource for both customers and fellow employees. Candidates are expected to possess strong knowledge of the cosmetics area to effectively guide and inform customers and to maintain a high level of confidentiality in all interactions. Additionally, the Beauty Concierge is responsible for facilitating customer connections with salespeople and performing occasional deliveries to customers. This hourly position offers a competitive pay range of $16.20 to $16.85, which may vary depending on location, knowledge, skills, and experience. Performance-based incentives and bonuses may also be available. Employees in this role will benefit from access to comprehensive medical, vision, dental, life, and disability insurance options, in addition to retirement plans such as 401(k), paid time off accruals, holidays, merchandise discounts, and employee assistance program resources. The company fosters a fast-paced, dynamic retail environment where prioritizing multiple tasks is crucial, and a strong sense of urgency and decision-making skills are valued. Working as a Beauty Concierge at Nordstrom means playing a key role in creating a positive customer experience in a vibrant retail setting. The ideal candidate is an effective communicator who can engage professionally with customers and coworkers, employ suggestive selling techniques, and offer personalized connections to salespeople. This position requires a proactive attitude and the ability to solve problems efficiently while upholding the high standards of Nordstrom’s customer service. Candidates with a passion for beauty products and cosmetics will find this role particularly rewarding. Nordstrom is committed to diversity and inclusion in its hiring practices and conducts background checks consistent with legal requirements. Applicants requiring accommodations or assistance due to disabilities are encouraged to contact their nearest Nordstrom location. Detailed information regarding employee benefits and legal notices tailored to specific states is available on Nordstrom’s career site. For current Nordstrom employees interested in this opportunity, application submissions are managed through the company’s internal Workday system.

• High school diploma or equivalent
• previous retail or customer service experience preferred
• ability to communicate effectively
• strong interpersonal skills
• ability to work in a fast-paced environment
• reliable and punctual
• ability to maintain confidentiality