Barista Lead - Full-time

Aramark is a global leader in food and facilities management services, proudly serving millions of guests every day across 15 countries. The company is deeply rooted in service and committed to making a positive impact on communities, partners, employees, and the planet alike. Aramark values diversity, equity, and inclusion, offering equal employment opportunities to all individuals regardless of race, gender, age, disability, or other protected characteristics. The organization strives to provide employees with a fulfilling and empowering career environment, encouraging personal growth, talent development, and passion for their work. Through its dedicated team, Aramark delivers high-quality food and facility services that enhance the everyday lives of customers and stakeholders around the world. The Barista Lead role at Aramark is essential to crafting a memorable and satisfying customer experience by providing timely, quality service and maintaining a clean, welcoming environment. This position combines leadership, customer service, and hands-on coffee preparation expertise. As a Barista Lead, you will be responsible for training and mentoring baristas to ensure that beverage and food offerings meet company standards for taste and presentation. You will handle cash and POS transactions accurately and efficiently while managing inventory and maintaining the cleanliness and organization of the coffee bar and surrounding areas. In this role, you will engage directly with customers, anticipating their needs and delivering friendly, attentive service that builds customer loyalty. You will oversee and possibly coordinate the work assignments of the barista team, supporting smooth day-to-day operations at the location. This includes adherence to health, safety, and sanitation policies to ensure a safe environment for both customers and staff. The position requires a strong attention to detail, exceptional communication skills, and the ability to work independently with minimal supervision. The Barista Lead is also responsible for maintaining cash handling procedures and balancing cash registers daily, adhering to Aramark's strict policies. The position may involve physical activities such as lifting, bending, pushing, and standing for long periods, necessitating good physical stamina. Personal Protective Equipment (PPE) usage and uniforms may be required as part of company safety protocols. Overall, the Barista Lead plays a crucial role in elevating the customer experience through excellent service, leadership, and operational excellence within Aramark's food service environment. This role is ideal for motivated individuals seeking to grow their skills in a supportive, dynamic workplace, contributing directly to the success of both the team and the broader company mission.

• Experience as a successful barista required
• Previous cash handling experience
• Basic math and counting skills
• Able to work independently with limited supervision
• Must follow required dress code
• Able to read and communicate in English
• Complete Food Handling Certification