Barista Cashier (Part Time) - Full-time

Rivers Casino Des Plaines is a premier entertainment and gaming destination located in Des Plaines, Illinois. The casino is a vibrant and dynamic establishment that offers guests a wide array of gaming opportunities, dining options, and entertainment experiences. Known for its welcoming atmosphere and commitment to guest satisfaction, Rivers Casino prides itself on creating a fun, safe, and inclusive environment for all visitors. Situated conveniently with free parking and complimentary shuttle service from the Rosemont Blue Line Station, the casino ensures easy access for both guests and employees alike. The role of a Guest Service Associate at Rivers Casino Des Plaines is critical in delivering an exceptional customer experience. This position requires a friendly and professional individual who can greet guests with a positive attitude and provide efficient service at all times. The Guest Service Associate is responsible for taking orders, preparing drinks as a knowledgeable barista, and handling cash and credit transactions accurately and securely. Employees will utilize the Micros point-of-sale system to ensure proper processing of sales and balance cash drawers at the end of shifts. Beyond transactional duties, the Guest Service Associate maintains a clean and sanitary work environment and supports the casino's safety and accident prevention policies. This role demands attention to detail, effective communication skills, and the ability to work in a fast-paced environment while upholding the casino's standards of appearance and work ethic. The job offers flexible shift options including weekends and holidays, making it suitable for individuals seeking both part-time and full-time positions. Rivers Casino Des Plaines offers competitive pay and a comprehensive benefits package for full-time employees, including medical, dental, vision, and life insurance. Additional perks include a 401K plan with company matching, affordable meals, paid time off from the first year, and educational support through tuition reimbursement. The casino also encourages community involvement with volunteer opportunities and fosters career growth through leadership training and advancement programs. As an equal opportunity employer, Rivers Casino is committed to diversity and inclusion in the workplace. They provide a supportive environment where all team members can thrive and develop their skills. If you enjoy working with people, have a passion for excellent service, and want to be part of an exciting gaming and entertainment venue, the Guest Service Associate role at Rivers Casino Des Plaines is an excellent opportunity to start or advance your career in hospitality and casino services.

• Understand and comply with all company and departmental rules and regulations, policies and procedures
• Skill in establishing and maintaining effective working relationships with staff
• Ability to read, write and communicate verbally in English
• Ability to perform basic math
• Ability to understand the concept of cash handling, making change and counting it back to customers
• Requires communicating by telephone
• Requires regular, predictable attendance
• Ability to communicate with team members and guests
• Ability to successfully fulfill the pre-employment process
• Ability to work flexible shifts and days of the week including holidays
• Frequent walking, standing, kneeling, bending, twisting, reaching, & lifting
• Upholds standards by setting examples with appearance and work ethic
• Works to ensure a clean and sanitary work area at all times
• Maintains a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur
• Performs other duties specified or assigned
• Complies with all departmental rules, side work assignments, and departmental procedures