Banquet Server - Killeen, TX

Hilton is a leading global hospitality company renowned for its commitment to providing exceptional guest experiences through a diverse portfolio of hotels and resorts worldwide. Known for its unwavering hospitality standards, Hilton creates memorable moments for guests by offering premium services, luxurious accommodations, and state-of-the-art event facilities. The company’s dedication to excellence extends to all aspects of its operations including banquet and event services, where attention to detail and guest satisfaction remain a top priority. The Banquet Server role at Hilton is an integral position focused on delivering high-quality food and beverage service during various banquet events, meetings, weddings, and conferences hosted at Hilton properties. This role demands not only a keen attention to detail but also a strong commitment to providing professional and friendly service, ensuring every guest’s needs are met promptly and courteously. As part of the banquet service team, the Banquet Server is responsible for the proper setup, service, and breakdown of banquet functions in strict adherence to Hilton’s hospitality standards and cleanliness protocols. This ensures event spaces are well-prepared for arrivals, and that guests receive timely and efficient service throughout the event. Banquet Servers at Hilton contribute significantly to the overall guest experience by welcoming guests warmly, serving food and beverages according to portion control and presentation standards, and maintaining knowledge of event-specific menus and beverage options. The role requires constant vigilance to anticipate guest requests and provide effective solutions if any issues arise, working in close collaboration with Banquet Captains, kitchen staff, and management teams. Beyond food service, this position also emphasizes teamwork and communication, playing an essential part in the seamless execution of events from setup through breakdown. This role suits individuals who thrive in fast-paced environments, demonstrate flexibility with scheduling including evenings, weekends, and holidays, and possess a guest-first attitude combined with exceptional service skills. Physical stamina is also important as the position requires standing for extended periods and carrying items up to 30 pounds, ensuring all banquet functions run smoothly from preparation to cleanup. With Hilton, employees engage in continuous learning opportunities and partake in a supportive workplace culture fostering growth and professional development within the hospitality industry.

• high school diploma or equivalent
• previous banquet or restaurant serving experience preferred but not required
• excellent interpersonal and communication skills
• physical stamina to stand for extended periods and lift up to 30 lbs
• availability to work evenings weekends and holidays
• ability to follow detailed instructions and maintain cleanliness and safety standards