Baker - Apply Today!

Tim Hortons is a leading Canadian multinational fast food restaurant known primarily for its coffee and doughnuts. Founded in 1964, Tim Hortons has established itself as a staple in Canadian culture, with a strong emphasis on fresh quality products and excellent customer service. The company operates thousands of stores across Canada and internationally, providing customers with a warm and welcoming environment where they can enjoy a range of baked goods and beverages. Tim Hortons is committed to community involvement, sustainability, and creating a positive workplace for its employees. The brand is recognized for its consistency, friendly service, and iconic menu items, making it a favorite destination for countless customers every day. The Baker role within the Tim Hortons Baking Program is a vital position that ensures products are always fresh and meet the highest standards of quality and customer satisfaction. This role is perfect for individuals who enjoy working in a fast-paced, team-oriented restaurant environment and have a passion for food preparation and customer service. Bakers at Tim Hortons follow the Always Fresh procedure to guarantee products are fresh and accurately prepared, maintaining strict adherence to product shelf life standards. This helps ensure the best possible quality is always available to guests. The Baker is responsible for delivering consistent and outstanding customer service by maintaining an appealing product showcase that meets quantity and variety standards. Enhancing the customer experience is at the core of this position, involving friendly interaction, attentive behavior, and following the Smile, Eye Contact, Thank You principles to build a positive rapport with guests. The role supports the overall speed of service targets by working quickly and efficiently to fulfill orders both at the restaurant front and drive-thru. Additionally, the Baker promptly addresses any customer service concerns or complaints, demonstrating accountability and empathy by making things right with the guest regardless of their involvement in the issue. This position goes beyond baking tasks to include assisting with restaurant operations such as monitoring inventory, preparing products while minimizing waste, recording production data, and maintaining cleanliness and sanitation in the production area. Adherence to Tim Hortons' operational standards and guidelines is essential, including proper handling of equipment and monitoring food safety through regular temperature checks and documentation. Compliance with all restaurant policies, procedures, and health and safety regulations is mandatory to maintain a safe working environment for all team members. Bakers contribute to a clean, organized kitchen environment ready to handle rush periods and contribute to overall restaurant efficiency. This role is suitable for candidates aged 16 and older who are eager to learn and grow within the foodservice industry. Being part of the Tim Hortons team means joining a supportive and dynamic work environment with opportunities for advancement and skill development. If you enjoy working with food, engaging with customers, and being part of a well-known brand, the Baker position at Tim Hortons offers a fulfilling and rewarding career path.

• Must be 16 years of age or older
• ability to work flexible hours
• basic math and reading skills
• ability to stand for long periods
• willingness to follow food safety and sanitation standards
• ability to communicate effectively
• reliable and punctual