Assistant Manager

Rocky Mountain Operations is a proud franchisee of Sonic Drive-In, operating independently within the franchise network. As an operator of Sonic Drive-In locations, Rocky Mountain Operations is committed to delivering exceptional fast-food experiences characterized by friendly service, high-quality food, and a clean, inviting environment. Sonic Drive-In is renowned for its drive-in dining service that combines nostalgia with modern convenience, offering a unique dining atmosphere accessible to customers seeking a quick meal with a fun twist. Rocky Mountain Operations embraces the foundational values of Sonic while tailoring its operational approaches to meet local customer needs and community expectations. As an independent franchisee, Rocky Mountain Operations manages its own wage and benefit programs, providing tailored opportunities for employment within its locations. The role of Assistant General Manager at Sonic Drive-In, operated by Rocky Mountain Operations, is a pivotal leadership position within the restaurant. This role is responsible for collaborating closely with the General Manager to oversee and manage the daily operations of the Drive-In. The Assistant General Manager ensures that the restaurant maintains high standards of food quality, safety, cleanliness, and operational efficiency. This leadership role demands a proactive approach to managing a team, fostering a positive work environment, and driving the success of the Drive-In through effective supervision and operational oversight. Key responsibilities include assisting with hiring and training staff, managing employee performance, and ensuring that the guest experience aligns with Sonic's SuperSONIC standards. Beyond team leadership, the Assistant General Manager plays a critical role in financial oversight, helping to manage profit and loss statements to meet and exceed business goals on a weekly, monthly, and annual basis. The Assistant General Manager is expected to demonstrate a leadership style that is fair, firm, and fun, encouraging an upbeat atmosphere that motivates employees and creates a welcoming experience for customers. The role involves swift resolution of employee concerns, celebrating team achievements, and continuously coaching the team for performance improvement. The Assistant General Manager also serves as an ambassador for the Drive-In's culture, helping employees understand the significance of their roles and how their tasks contribute to overall success. They use performance metrics to guide improvements, maintain and enforce safety and sanitation standards, and ensure full compliance with all relevant federal, state, and local laws and regulations. This role requires a leader with excellent communication skills, a positive attitude especially under pressure, and a commitment to professional growth. Working irregular hours including nights, weekends, and holidays is part of the role’s demands, reflecting the dynamic nature of the fast-food industry. In summary, joining Rocky Mountain Operations as an Assistant General Manager at Sonic Drive-In offers a rewarding opportunity to develop leadership skills within a fast-paced, customer-focused environment. This position is ideal for individuals aspiring to advance their career in restaurant management, who thrive on team collaboration, operational excellence, and delivering outstanding guest experiences daily. As part of an independent franchisee, employees may expect wage and benefits programs customized by Rocky Mountain Operations to best support their team members' needs.

• Prior management experience
• Restaurant or retail industry experience highly preferred
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem
• Working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Excellent leadership and communication skills
• Associate's degree in business or related field preferred
• Willingness to work irregular hours, including nights, weekends, and holidays