Assistant General Manager - Scottsdale, AZ

Din Tai Fung (DTF) is a globally renowned restaurant brand that has been a culinary icon since its founding in 1972. Famous for its signature Xiao Long Bao, Din Tai Fung has earned international acclaim and a Michelin recognition for its dedication to delivering authentic flavors, exceptional quality, and consistency across all of its locations. As a family-owned business passed down through generations, Din Tai Fung emphasizes warm hospitality and creating memorable dining experiences for guests worldwide. With over 165 locations across 13 countries, including 16 sites in the United States, Din Tai Fung offers an upscale yet welcoming atmosphere that caters to all occasions and customers who appreciate fine dining with a cultural twist. Located at 7014 East Camelback in Scottsdale, Arizona, this Din Tai Fung location continues the brand's legacy of excellence by combining traditional culinary art with modern service standards. The restaurant's commitment to superior food quality, attentive service, and an inviting ambiance makes it a leader in the upscale casual dining segment. The role of Assistant General Manager (AGM) at Din Tai Fung is pivotal in maintaining the high standards that the brand is known for. The AGM is charged with supporting the General Manager in overseeing the daily operations of the restaurant, focusing primarily on front-of-house management, team leadership, financial performance, and guest satisfaction. This role requires a hands-on leader who can lead and develop Service Managers and Assistant Service Managers, ensuring a seamless and consistent brand experience throughout the restaurant. Collaborating closely with the Bar Manager, the AGM is responsible for maintaining quality and operational excellence that drives customer loyalty and outstanding guest experiences. This position offers an annual base salary ranging from $86,500 to $108,100, with additional eligibility for bonuses tied to individual and company performance. Compensation is competitive and reflects the candidate's experience, expertise, and market considerations. Din Tai Fung also offers a comprehensive benefits package supporting health, financial well-being, and work-life balance. The Assistant General Manager plays a crucial role in people management, including scheduling, compliance with labor standards, hiring and onboarding new staff, coaching, and performance management. The AGM leads initiatives to uphold service excellence and operational standards, ensuring all front-of-house team members are trained, certified, and proficient in delivering the Din Tai Fung brand's unique guest experience. Additionally, the AGM collaborates on succession planning and works to improve key performance indicators such as hospitality scores and table turn times. The position demands a strong understanding of full-service dining operations, financial acumen, and a proactive approach to leadership and problem-solving in a fast-paced restaurant environment. Overall, the AGM at Din Tai Fung is a key member of the restaurant leadership that champions both the guest experience and team development, ensuring the restaurant operates smoothly and profitably while upholding one of the world's most respected casual dining brands.

• High school diploma or equivalent
• ability to travel to California for training (approximately 3 months)
• 2+ years restaurant management experience in casual or upscale casual dining
• strong financial acumen
• high level understanding of full service dining operations
• sitting-minimal
• standing-up to 3 hours
• lifting-up to 50lbs
• temperature-ranges from refrigeration temp to hot line temps