Assistant General Manager - Quick Hire!

Urban Air Adventure Parks is a leading name in the indoor adventure park and location-based entertainment industry. Established in Dallas, this innovative company has introduced and perfected the concept of indoor adventure parks, becoming the largest operator in this sector worldwide. Urban Air offers a dynamic atmosphere where families and kids can enjoy a variety of attractions designed to promote fun and encourage participants to aim higher, pushing their boundaries in a safe, engaging environment. The brand prides itself on fostering a culture dubbed 'Activating Awesome,' which underscores their commitment to exceptional customer experiences and a positive workplace environment. Urban Air Westminster is currently seeking an Assistant General Manager to provide strategic leadership and daily operational control to ensure the park’s success. This full-time role demands a proactive leader who thrives in a fast-paced, dynamic environment and is keen on driving excellence at every level. The Assistant General Manager will be instrumental in motivating staff, overseeing the implementation of company standards, and enhancing the overall guest experience to uphold the brand's reputation. The Assistant General Manager’s responsibilities encompass cultivating a team-centered work environment that prioritizes extraordinary customer service and operational efficiency. This position involves staff management tasks including hiring, coaching, retention, and discipline, ensuring that team members are well-trained and motivated to deliver consistent, high-quality service. The role demands skills in scheduling to guarantee optimal staffing aligned with business needs, thereby maximizing customer satisfaction. Additionally, the Assistant General Manager leads initiatives for staff development, helping employees grow into leadership roles and motivating the team by leveraging individual strengths. They are also accountable for the successful execution of employee recognition and incentive programs, closely managing inventory and expenses, and ensuring the safety, cleanliness, and security of the park. This role supports the seamless operation of all park facets, including entertainment, food services, attractions, and property inspections, ensuring compliance with Urban Air’s operational standards. A successful candidate will demonstrate a strong background in hospitality, ideally with experience in theme parks, family entertainment centers, hotels, or similar environments. Leadership abilities, professional conduct, excellent communication skills, and a passion for driving team success are critical for this role. The position requires someone adaptable, energetic, and self-motivated with a positive attitude, who can effectively inspire and guide a diverse team while maintaining a high standard of operational excellence. Flexibility and readiness to work during evenings, weekends, and holidays are necessary to meet the demands of this role. Urban Air Westminster provides an inclusive workplace where diversity is valued, and every employee is encouraged to contribute their unique perspectives. By joining the team, the Assistant General Manager plays a key role in realizing Urban Air’s mission to allow kids and families to enjoy unforgettable moments in a safe, fun, and supportive environment. This role is not merely managerial but a leadership opportunity to shape the future of an innovative and expanding entertainment concept committed to activating awesome in every guest and team member.

• Work days, nights, and/or weekends as required
• work in noisy, fast-paced environment with distracting conditions
• move about facility and stand for long periods of time
• read and write handwritten notes
• lift and carry up to 30 pounds
• must have regular and predictable attendance