Assistant General Manager - Quick Hire!

Urban Air Adventure Parks is a premier indoor adventure park and a leader in the location-based entertainment industry. Headquartered in Dallas, this company pioneered the indoor adventure park concept, setting the standard for family-friendly entertainment across the globe. Urban Air is recognized as the largest adventure park operator worldwide, offering a wide array of recreational activities designed to provide exhilarating and safe experiences for all ages. Their mission is focused on helping kids have fun and aim higher by enabling them to achieve goals they might not have thought possible. Urban Air believes in creating an environment that fosters exploration, excitement, and confidence, making it a preferred destination for families and adventure enthusiasts alike. Urban Air Corpus Christi, a proud part of this global brand, operates with a deep commitment to community values, inclusivity, and exceptional guest service. As an equal opportunity employer, Urban Air encourages professional growth and offers opportunities within a vibrant, energetic workplace culture driven by innovation and continuous improvement. The company takes pride in its Culture of Activating Awesome, which embodies a dedication to excellence, teamwork, and creating memorable experiences for guests. The Assistant General Manager role at Urban Air Adventure Parks is vital in sustaining and elevating the park’s operational excellence and customer satisfaction. This leadership position is responsible for motivating the team, instilling a sense of accountability, and driving successful business outcomes through strategic oversight and hands-on management. The Assistant General Manager leads by example to maintain the company culture while ensuring that staff operate at their highest potential. This role involves cultivating a dynamic team environment focused on exceptional customer service, supervising recruitment and personnel retention, coaching staff, and executing staff training programs to foster growth and internal promotion. The Assistant General Manager is pivotal in developing weekly operational schedules, optimizing staffing levels, and ensuring sufficient leadership coverage to enhance the guest experience. This position requires close involvement in inventory management, expense control, and overseeing all aspects of the park's operations, from entertainment and attractions to food and beverage services and property maintenance. Ensuring a safe, clean, and secure environment for both guests and employees is paramount, requiring the Assistant General Manager to continuously improve operational execution through adherence to Urban Air’s established standards and philosophies. With a focus on operational detail and efficient staff management, this role also requires adaptability to the fast-paced environment typical of the entertainment sector. Successful candidates will embody professionalism, strong communication skills, and a positive attitude, with a capacity to motivate and inspire their teams. They will embrace being a Brand Ambassador and Culture Champion, demonstrating leadership that aligns with Urban Air’s core values. Flexibility to work weekends, evenings, and holidays is necessary given the nature of the entertainment business. This role supports career growth within the company and is ideal for those who thrive in energetic, guest-focused environments where safety, fun, and employee development are prioritized.

• Education level not explicitly stated
• Experience in hospitality is required
• 3+ years’ supervisory or management experience required
• Ability to pass a thorough background check
• CPR/First Aid certification preferred
• Professional grooming and conduct
• Strong communication skills
• Ability to work weekends, evenings and holidays
• Physical ability to lift and carry up to 30 pounds
• Ability to work in noisy, fast-paced environment
• Willingness to work flexible shifts including nights and weekends
• Regular and predictable attendance required