Assistant General Manager - Quick Hire!

Urban Air Adventure Parks is the leading indoor adventure park and the market leader in location-based entertainment. Established and headquartered in Dallas, Texas, Urban Air pioneered the indoor adventure park concept and continues to set the standard as the largest adventure park operator in the world. Known for delivering a unique and thrilling experience, Urban Air Adventure Parks attract families, thrill-seekers, and guests of all ages seeking a safe and enjoyable environment filled with entertainment options ranging from trampoline arenas to obstacle courses, climbing walls, and a variety of attractions designed to activate fun. The company prides itself on fostering a Culture of Activating Awesome, emphasizing vibrant and positive experiences for both guests and employees alike. Urban Air is dedicated to providing an inclusive environment where employees can grow professionally while contributing to the company mission of helping kids and guests aim higher by achieving what they thought was impossible. The role of Assistant General Manager at Urban Air represents a pivotal leadership position within the organization, demanding accountability, motivation, and strategic oversight to drive success in daily operations. This role involves overseeing multiple facets of the business, including entertainment, food, beverage, attractions, and property inspections, ensuring all aspects align with Urban Air operating standards and philosophies. The Assistant General Manager acts as a key influencer, inspiring and cultivating a productive team environment that delivers exceptional customer service consistently. This involves hiring, coaching, retaining staff, administering training programs, developing weekly schedules for optimal staffing coverage, and enforcing excellent safety and cleanliness standards throughout the facility. This position requires a dynamic individual who can lead with energy, purpose, and professionalism, serving as both a Brand Ambassador and Culture Champion. Strong leadership skills are critical, as the role includes identifying and developing team members for future leadership or additional responsibilities. The Assistant General Manager must be adept at maintaining a safe, orderly, and enjoyable environment for guests and employees, handling inventory and expense control, and contributing to ongoing operational improvements through keen attention to detail. Urban Air Adventure Parks value adaptability, a positive attitude, and an enthusiastic commitment to the company culture. This full-time Assistant General Manager position requires availability to work during busy times including evenings, weekends, and holidays. It suits candidates with a proven track record in hospitality settings such as theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants, along with strong supervisory or management experience. The role demands operational flexibility, excellent communication skills, and a passion for creating memorable customer experiences in a fast-paced, energetic environment. Urban Air provides a platform for motivated individuals to expand their career in entertainment and hospitality management while making a direct impact on guest satisfaction and operational success.

• Work days, nights, and/or weekends as required
• work in noisy, fast-paced environment with distracting conditions
• move about facility and stand for long periods of time
• read and write handwritten notes
• lift and carry up to 30 pounds
• must have regular and predictable attendance