Assistant General Manager

Drury Hotels is a renowned family-owned and operated hospitality company with a rich heritage that dates back to 1973. Starting as a small family business, Drury Hotels has significantly expanded its footprint over the decades while maintaining its commitment to family values. Today, Drury boasts more than 150 hotels across 30 states and has a dedicated team of over 6,100 employees. Despite this considerable growth, the company remains steadfast in its mission to treat both guests and employees with the warmth and respect reminiscent of a close-knit family. Drury Hotels is proud to be recognized as one of Newsweek's America's Greatest Workplaces for 2025, an acknowledgment of its dedication to fostering an exceptional workplace culture where employees feel valued, appreciated, and well-compensated. The company strongly believes that its team members deserve more, not only in terms of salary but also in the way they are treated, the opportunities they are afforded, and the overall environment in which they work. The current opportunity is for a leadership role within Drury Hotels' Operations team located at 700 N. Water Street, Milwaukee, Wisconsin. This position offers semi-annual and quarterly bonus incentives aligned with hotel and company performance, reflecting Drury's commitment to rewarding excellence and dedication. The role is designed for individuals who are passionate about hospitality, dedication to superior guest service, and effective team leadership. As part of the Operations Leadership team, you will take charge of providing expert leadership across all hotel departments, ensuring that exceptional guest service is delivered consistently. Your responsibilities will include training, developing, and coaching team members to enable them to succeed in their respective roles. This role demands a focus on key business metrics like quality, service, profitability, and team engagement, with an emphasis on modeling quality assurance best practices daily. The operational leader is responsible for meeting or exceeding all established performance measures, thus playing a pivotal role in the continued success of the hotel. In addition to these responsibilities, Drury Hotels offers ample opportunities for career growth, including mentorship, cross-training, development plans, and management training. Over 200 internal promotions were recorded this year alone, highlighting the company’s strong emphasis on promoting from within. Health and well-being are important priorities at Drury Hotels, and the company provides comprehensive benefits such as medical, dental, vision, prescription drug coverage, life insurance, disability coverage, parental leave, and access to a Team Member Assistance Program. Financial security is supported through a company-matched 401(k) retirement plan. Work-life balance is encouraged through flexible scheduling, paid time off, hotel discounts, and complimentary room nights. Drury Hotels offers a workplace culture where diversity is celebrated and every employee is seen and appreciated for who they are. This leadership role is ideal for candidates with a passion for hospitality, a Bachelor’s degree in hospitality, business, or a related field (preferred), and at least one year of supervisory experience with demonstrated leadership success, preferably in a hotel setting. If you aspire to be part of a successful, growing company that truly values its team, this role at Drury Hotels is where you belong.

• Passion to serve others and exceed guests’ expectations
• Bachelor’s degree in hospitality, business, or related field preferred
• Minimum of one-year supervisory experience with demonstrated leadership success
• Hotel experience preferred