Assistant Director of Beverage Operations - Quick Hire!

Spokane Tribe Resort Casino is a premier entertainment and hospitality destination located in the Spokane region. Known for its exceptional guest service and dynamic casino environment, the resort offers a variety of gaming options, dining venues, and entertainment experiences for its visitors. The resort operates multiple beverage outlets including casino bars, service bars, and floor service stations, as well as supporting banquet and special event beverage operations. Spokane Tribe Resort Casino prides itself on delivering quality service in a vibrant and guest-focused atmosphere while maintaining strict compliance with regulatory standards. The resort is committed to fostering a positive and inclusive workplace culture where employees are encouraged to grow professionally and contribute to the resort's mission of excellence. The role of Assistant Director of Beverage Operations at Spokane Tribe Resort Casino is a senior leadership position tasked with overseeing all aspects of beverage service across the property’s various outlets. Reporting directly to the Director of Food & Beverage, the Assistant Director plays a pivotal role in driving operational success through strategic leadership, superior financial management, and compliance oversight. This position requires a proactive, hands-on leader who can manage a diverse team of beverage managers, supervisors, and staff to ensure consistent delivery of exceptional guest experiences. The Assistant Director leads daily beverage operations, ensuring bars meet standards for cleanliness, safety, and brand consistency. They are responsible for managing budgets, forecasting demand, controlling labor, and maintaining inventory efficiency to meet profitability goals. Strong business acumen and financial expertise are necessary to monitor costs and recommend improvements that optimize revenue while upholding quality. The role also involves mentoring staff and fostering a culture of accountability, teamwork, and high performance. Guest satisfaction is paramount; the Assistant Director addresses escalated guest concerns promptly and works continuously to enhance service quality. Compliance with Spokane Tribal Gaming Commission regulations, Washington State liquor laws, and health codes is rigorously maintained to protect the resort’s reputation and assets. This position requires a blend of operational savvy, financial management skills, and customer service orientation to successfully balance the varied demands of beverage operations within a bustling casino and resort environment. In this capacity, the Assistant Director of Beverage Operations is expected to uphold the highest standards of professionalism while leading by example. This key role is ideal for individuals with significant beverage management experience in casino or resort settings who thrive in a fast-paced and dynamic environment. The position offers the opportunity to influence the resort’s beverage strategy, contribute to its success, and develop a high-performing team focused on delivering memorable guest experiences.

• Bachelor's degree in hospitality management business administration or related field
• Minimum seven years of progressive beverage operations experience in a casino resort or multi-outlet environment with at least five years in a senior management role
• Ability to obtain and maintain applicable Gaming License through the Spokane Tribal Gaming Commission
• Must have and maintain valid MAST Liquor permit as well as a Food Handlers Card
• Strong knowledge of beverage operations mixology and industry trends
• Proficiency in budgeting forecasting and cost management
• Experience in procurement software and beverage delivery systems
• Excellent leadership communication and problem-solving abilities
• Ability to operate in a working environment with varying levels of crowds noise and smoke
• Capability to stand and walk for long periods and lift or move up to 75lbs with or without assistance