Apply Today:Airline in Memphis,TN,USA | Hiring

Krystal is a renowned fast-food restaurant chain known for its commitment to delivering exceptional dining experiences through innovative menu offerings and outstanding customer service. With a history rooted in quality and hospitality, Krystal prides itself on building a welcoming environment where guests can enjoy fresh, friendly, and fast service. The brand operates multiple locations and is recognized for its focus on community engagement, employee development, and operational excellence. As a leader in the quick-service restaurant industry, Krystal emphasizes the importance of culture, teamwork, and continuous improvement to maintain its position as a favorite dining destination for many. The role of a Restaurant General Manager at Krystal is pivotal in balancing leadership responsibilities with operational oversight to ensure the highest standards of service and hospitality. This full-time position requires a dynamic leader who can inspire and empower their team while maintaining efficient and effective restaurant operations. The General Manager will play a critical role in fostering a positive work environment that promotes teamwork, respect, and integrity. They will be responsible for not only achieving financial goals but also enhancing the overall guest experience through engaged and motivated staff. This position offers competitive compensation and the opportunity to advance within a growing company dedicated to excellence. As a Restaurant General Manager, you will lead by example, creating a vibrant energy within the restaurant that motivates team members and delights guests. Your primary focus will be on developing people by embracing the People First promise, which emphasizes welcoming, including, and growing each team member while consistently demonstrating the company’s PRIDE values: Promote teamwork, Respect everyone, Impress customers, Deliver Results, and Exemplify Integrity. You will engage the team through regular communication, coaching, and recognition programs designed to celebrate achievements and inspire high performance. In this role, you will also be responsible for creating memorable guest experiences by serving as a role model for WOW service. This involves setting clear expectations, fostering a welcoming atmosphere, and actively managing guest feedback to continuously improve service quality. The General Manager acts as a brand champion, representing Krystal both within the restaurant and in the community. This includes participating in local events, sponsoring marketing initiatives, and leveraging community relationships to grow the business and enhance the brand’s presence. Business planning is a core aspect of the role, requiring you to balance quality employee and guest experiences with financial objectives. You will oversee the implementation of Krystal’s operating systems, develop sales forecasts, manage schedules, monitor daily business metrics, and control inventory and food costs. Your analytical skills will be essential in reviewing sales, labor results, and operational efficiencies to make informed decisions that drive the restaurant’s success. Maintaining the facility is equally important, ensuring the restaurant environment is safe, sanitary, and appealing. You will enforce compliance with health, safety, security, and cleanliness standards, and coordinate repairs and maintenance to keep equipment fully operational. This comprehensive approach not only supports business goals but also enhances the overall guest and employee experience at Krystal.

• Must have high school diploma or equivalent
• minimum of 3 years management experience
• excellent people leadership skills
• ability to work in a fast paced environment
• ability to communicate effectively with guests, team members and above restaurant leaders
• ability to resolve issues in compliance with Krystal standards
• available to work all shifts, weekends and holidays
• physical ability to lift up to 50 pounds frequently
• ability to carry products and miscellaneous items weighing no more than 50 pounds
• ability to kneel and follow proper lifting procedures