Apply Now:Member Experience Associate-$21/hour + Commission in

AAA is a leading membership federation known for providing exceptional automotive, travel, insurance, and financial services across multiple locations. Renowned for its dedication to customer satisfaction and community support, AAA offers its members a broad spectrum of services designed to facilitate everyday needs and enhance their overall member experience. Through continuous innovation, a commitment to excellence, and a collaborative work environment, AAA remains a trusted partner to millions of members nationwide. The company supports its employees with competitive compensation packages, comprehensive benefits, and opportunities for professional growth within a supportive team-oriented culture. Employment here emphasizes both individual contributions and the collective success of varied branch locations, with a focus on maintaining high service standards and compliance with operating procedures. The Member Experience Associate role at AAA is a vital position focused on delivering outstanding service and value through personalized care, professional member interactions, and achievement of individual sales targets. This full-time, onsite position is based at the newly opened branch in Cheyenne, WY, requiring availability throughout a five-day workweek including Saturdays. The Associate rotates among various branches according to business needs, providing flexibility and exposure to diverse member bases and service environments. Their primary responsibility is to understand member needs and promote AAA's rich portfolio of products and services, thereby reinforcing the membership’s value. With a competitive hourly wage of $21 plus commission, this role combines sales-driven performance expectations with a commitment to upholding AAA's esteemed reputation for excellent member service. Key aspects of the role include proficiency in handling multiple customer interaction points such as member services, concierge, DMV/MVD transactions, auto travel, unlicensed insurance services, and smart home security solutions. The position demands strong adaptability skills, active listening, and the ability to learn quickly to meet varied branch operational requirements seamlessly. Being conversant with multiple computer systems and sales techniques is essential to meet and exceed sales goals while ensuring compliance with standard operating procedures. Candidates who thrive in this role are professional, detail-oriented, and motivated by results, consistently helping to elevate the branch’s performance and member satisfaction. This opportunity is ideal for individuals eager to leverage their customer service and sales experience in a dynamic and rewarding environment that values teamwork, adaptability, and continuous learning.

• high school diploma/GED
• 2-4 years of work experience with at least 1 year in a sales role
• ability to meet individual sales targets
• strong customer service orientation
• adaptability to work in varied environments
• active listening skills
• willingness to travel and work at multiple branch locations
• availability to work 5 days a week including Saturdays
• proficiency with multiple computer systems and applications
• current and valid driver's license
• ability to follow standard operating procedures and compliance standards