Apply Now:Guest Service Representative-Newark,NJ in Newark,NJ,USA

Courtyard by Marriott Newark Liberty International Airport is a renowned hotel located at 600 Routes 1 and 9 South, Newark, New Jersey. As part of Marriott International, one of the world's leading hospitality companies, Courtyard by Marriott focuses on providing travelers with exceptional guest experiences in a comfortable and contemporary environment. The hotel caters especially to business travelers and tourists visiting the Newark Liberty International Airport area, offering modern amenities, customer-focused service, and a welcoming atmosphere. Marriott International is recognized globally for its commitment to quality, diversity, and career development opportunities for its associates. The role offered at Courtyard by Marriott Newark Liberty International Airport is a full-time, non-management position within the Rooms & Guest Services Operations category. This position is centered around delivering excellent hospitality by managing front desk operations, ensuring legal and streamlined guest check-in and check-out, and maintaining a clean and welcoming lobby environment. Working in this role means interacting directly with guests to ensure their stay is memorable and comfortable, handling registrations, providing information about the hotel and local attractions, and assisting with guest requests and concerns. The position pays between $23.49 and $26.10 per hour, reflecting the importance Marriott places on skilled service staff who embody the brand’s values. The successful candidate will be expected to maintain high standards of quality assurance, efficiently handle guest payments, process reports, and communicate effectively with both guests and other hotel departments. Given the dynamic nature of hospitality, this role requires excellent multitasking abilities as well as a warm, engaging personality that prioritizes teamwork and guest satisfaction. Beyond the day-to-day front desk responsibilities, this role supports emergency response coordination and ensures proper communication of incidents such as lost items or security concerns. The position demands physical endurance to stand, sit, or walk for extended periods, and the ability to handle objects weighing up to 10 pounds. Courtyard by Marriott also emphasizes inclusivity and diversity, welcoming candidates from various backgrounds and committing to equal employment opportunities. With a strong team spirit, motivating leadership, and various recognition programs, associates at this location benefit from an environment focused on well-being and professional growth. Joining Courtyard by Marriott opens the door to Marriott International’s extensive global network and resources, empowering associates to grow personally and professionally while contributing to a service-driven culture. The hotel is designed to meet the needs of business travelers, and associates play a crucial role in enhancing guest experiences through attentive service, flexibility, and sincere hospitality. This job is ideal for individuals who are passionate about hospitality, detail-oriented, and eager to develop their careers within a world-class hotel brand.

• High school diploma or equivalent
• Experience in customer service or hospitality preferred
• Ability to handle cash transactions accurately
• Strong verbal and written communication skills
• Willingness to work full-time hours
• Ability to stand, sit or walk for extended periods
• Physical ability to move, lift, push or carry objects weighing up to 10 pounds