Airport(Full-time)-Elgin,IL,USA at Jetblue | Hiring

Urban Air Adventure Parks is a leading indoor adventure park company that specializes in location-based entertainment. Based in Dallas, Urban Air is recognized as the pioneer in the adventure park concept and holds the distinction of being the largest operator of adventure parks globally. Its mission focuses on providing families and children with thrilling and fun experiences, encouraging kids to push their limits and achieve goals they never thought possible. The company is deeply committed to inclusivity and diversity, proudly operating as an equal opportunity employer. With multiple locations across the United States, Urban Air has set itself apart by combining entertainment with skill-building and physical activity, catering to guests of all ages.\n\nThe role of a Café Team Member at Urban Air St. Charles is both dynamic and multifaceted, requiring enthusiasm, speed, professionalism, and excellent guest service skills. Working primarily in the café area, team members are responsible for efficiently serving food and beverages to guests while maintaining a clean and organized environment. This position involves working in various parts of the café operation, including the kitchen, service counters, and cashier stations. The Café Team Member must exhibit a strong sense of urgency and attention to detail to meet the fast-paced needs of visitors and maintain the high standards expected by Urban Air.\n\nIn this role, individuals will interact directly with guests, provide product recommendations, and handle transactions. They are expected to not only prepare and serve menu items accurately but also manage inventory levels and ensure compliance with food safety and health regulations. Strong communication skills are essential as team members will be addressing guest inquiries, handling complaints when necessary, and working closely with the leadership team to improve service quality continuously.\n\nThe position demands physical stamina, as it requires standing for prolonged periods and the ability to lift and carry items up to 30 pounds. Flexibility to work various shifts, including nights, weekends, and holidays, is also necessary to meet operational needs. Urban Air provides ongoing training and staff meetings to support employees’ professional development and foster an engaging team environment.\n\nOverall, this Café Team Member role offers an excellent opportunity for individuals passionate about hospitality and entertainment to contribute to a fun, family-friendly atmosphere while developing valuable skills in customer service, food handling, and teamwork. Urban Air encourages candidates who are friendly, highly organized, and proactive to apply and be part of a vibrant and supportive workplace culture.

• Have a friendly and engaging personality and is a good written and verbal communicator
• able to work under pressure
• Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
• Willingness to learn, take instruction and work under own initiative, supporting other team members and able to multitask
• An effective, well-organized and efficient team player with a strong sense of discipline and urgency
• Holds oneself accountable for high personal standards of conduct and professionalism
• Work days, nights, and/or weekends as required
• Work in a noisy, fast-paced environment with distracting conditions
• Move about facility and stand for long periods of time
• Lift and carry up to 30 lbs.