Apply Now:EL General Manager Hourly-Irvine,CA in Irvine,CA,USA

El Pollo Loco is a leading fast-casual restaurant chain known for its distinctive Mexican-inspired grilled chicken dishes and vibrant dining experience. With a strong presence primarily on the West Coast of the United States, El Pollo Loco prides itself on delivering high-quality food, exceptional customer service, and a commitment to freshness and flavor. The company values a culture of respect, teamwork, and community involvement, making it not just a great place to dine but also a rewarding place to work. With a robust network of locations, El Pollo Loco continuously focuses on innovation and growth, aiming to maintain its status as a customer favorite while fostering the development and success of its employees. The role of Restaurant Manager at El Pollo Loco is integral to the success and smooth operation of the restaurant. This position is responsible for managing all aspects of the restaurant's business to meet sales and profit goals while ensuring an exceptional guest experience in a safe, clean, and friendly environment. Reporting directly to the District Manager, the Restaurant Manager leads the management team and hourly staff, driving operational excellence and fostering a positive work culture. Compensation for this position ranges from $20.00 to $30.00 per hour, reflecting variations based on specific restaurant brand, location, individual experience, education, and work hours including potential overtime. This role demands strong leadership and business acumen as the manager is accountable for analyzing financial performance, implementing corrective actions, ensuring compliance with company policies, and maintaining inventory control. Key responsibilities include overseeing daily restaurant operations in accordance with the El Pollo Loco Operations Manual, upholding quality standards for food preparation and service, and maintaining high standards of safety and sanitation. The Restaurant Manager also takes a proactive role in monitoring local market trends, competitor activity, and promotional programs to maximize business opportunities. They ensure that all team members are trained, motivated, and equipped to deliver outstanding guest service. Moreover, the Restaurant Manager has a critical role in staff recruitment, training, scheduling, and performance management. This involves conducting meetings, administering disciplinary actions when necessary, and recognizing employee achievements to nurture morale and efficiency. The ability to foster teamwork, communicate effectively, and resolve conflicts constructively are essential traits for success in this position. This role requires a dynamic individual capable of working under pressure during busy periods and maintaining composure and clarity in communication with guests and employees. Physical demands include prolonged standing, exposure to varying temperatures, and the ability to lift up to 40 pounds, reflecting the hands-on nature of restaurant management. In summary, the Restaurant Manager at El Pollo Loco is a pivotal leader who champions the company’s brand, customer focus, and operational standards. This position offers an excellent opportunity for those passionate about hospitality and eager to contribute to a thriving restaurant environment where both customers and employees feel valued and engaged.

• Minimum of one year management experience in the hospitality business
• high school degree or equivalent preferred
• ability to effectively speak, read, and write in English