Delta Airline Jobs in Garner,NC,USA | Hiring

Crown Hotel & Travel Management, LLC is a reputable company operating within the hospitality sector, known for its commitment to providing top-tier services and creating vibrant career opportunities for individuals passionate about hotel management. Specializing in both hotel management and travel services, Crown Hotel & Travel Management, LLC has carved a niche in delivering exceptional guest experiences while fostering a positive and growth-oriented work environment for its employees. As a full-time employer offering competitive benefits such as comprehensive health insurance covering medical, dental, and vision plans, enhanced paid time off, paid training, and a fantastic company culture, Crown Hotel & Travel Management is dedicated to supporting its workforce’s professional and personal well-being. The company’s dynamic approach not only focuses on guest satisfaction but also emphasizes career development and internal growth. The role of Assistant General Manager at Crown Hotel & Travel Management, LLC is a pivotal position within the hotel’s organizational hierarchy. This role entails significant responsibilities, including hiring, training, and overseeing the hotel team, particularly front desk staff, to maintain exceptional service standards in line with the brand and management company’s policies. The Assistant General Manager must ensure smooth hotel operations, especially in the absence of the General Manager, by efficiently coordinating daily activities and special projects. Key aspects of this role include close monitoring of payroll budgets to align labor costs with forecasts, handling scheduling, billing, and accounts receivable tasks, and actively resolving guest complaints with tact and professionalism. The Assistant General Manager will conduct regular staff meetings to foster communication, training, and morale, working collaboratively with other department heads to ensure seamless hotel operations. This role demands a thorough understanding of hotel policies, safety regulations, and the ability to interpret and enforce these effectively among staff. The Assistant General Manager must also be adept at managing VIP guest relations, preparing payroll reports, and addressing maintenance issues promptly by coordinating with the Maintenance Department. This position sometimes requires stepping in to perform subordinate roles to maintain operational continuity. A successful candidate will have strong organizational skills, effective communication abilities, and a solid grasp of hotel management software like IHG and OPERA. Experience in branded hotels and customer service is essential, coupled with the interpersonal skills necessary to diffuse conflicts and deliver outstanding guest services. This comprehensive position offers a unique opportunity to develop leadership skills and advance within the hospitality industry at Crown Hotel & Travel Management, LLC.

• Meets legal age requirements for the position
• Driver's license required
• High school diploma or equivalent
• Must have basic working knowledge of a computer including word and be able to handle multiple tasks at one time
• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
• Must display very good organization and time management skills
• Must be able to walk and climb/descend stairs approximately 20% of the time
• Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
• Must be able to regularly lift and carry up to 20 pounds without assistance
• To always maintain a high standard of personal hygiene and appearance