Apply Now:Director Of Operations-$105000 To $144000 Per YEAR in

Marriott International is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences and setting the standard for luxury, comfort, and innovation in hotel operations. Within its prestigious portfolio is W Hotels, a brand known for its vibrant and contemporary approach to luxury, embracing a culture that ignites curiosity and expands the worlds of its guests. The W Dallas, located in Dallas, Texas, is part of this innovative brand family, offering a dynamic environment where originality and forward-thinking service define the guest experience. This establishment commits itself to fostering an inclusive workplace where diverse backgrounds and talents are celebrated, ensuring that every associate can thrive and contribute to the brand's vibrant culture. The position open at W Dallas is a full-time management role integral to the strategic leadership of Hotel Operations including teams from Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. The salary for this role ranges from $105,000 to $144,000 annually, with eligibility for bonuses, reflecting the seniority and responsibility that come with this position. As the strategic business leader of the property’s Hotel Operations, this role demands a high level of expertise in operational management, financial oversight, and team leadership. The successful candidate will collaborate with department heads to develop and implement strategic initiatives that align with both the brand’s standards and the unique needs of the Dallas market. Key responsibilities include ensuring exceptional customer satisfaction by exceeding guest expectations and cultivating a motivated workforce that is aligned with the hotel’s goals. A critical aspect of the role is managing profitability and revenue goals by analyzing service issues, reviewing financial performance, and coaching teams to optimize occupancy rates and control expenses. Additionally, this role involves hands-on leadership in managing the guest experience, responding swiftly to feedback and complaints, and maintaining a visible presence throughout the property to ensure service excellence. Human resources management forms another core component of the role, with duties encompassing employee communication, performance management, goal setting, and fostering a culture of open dialogue and continuous improvement. The individual will also play a pivotal role in administering property policies, overseeing disciplinary procedures, and ensuring adherence to Standard Operating Procedures and Local Standard Operating Procedures. This management position embodies the W Hotels mission to innovate and inspire, creating an environment where both employees and guests feel valued and excited about their experience. Joining this team means becoming part of a global brand that encourages personal growth, creativity, and high standards of service in a fast-paced, dynamic setting where every day brings new opportunities to make a significant impact.

• 2-year degree from an accredited university in business administration, hotel and restaurant management, or related major
• 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
• OR 4-year bachelor’s degree in business administration, hotel and restaurant management, or related major
• 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
• full time availability
• management position experience
• ability to work onsite at W Dallas location
• effective communication skills
• strong leadership capability
• commitment to brand standards and guest satisfaction