Fairbanks,AK,USA Part-time Customer Experience Host-Main Store-Join Us

The Main Exchange is a premier retail establishment dedicated to providing an exceptional shopping experience for military personnel, their families, and authorized customers. As part of the Department of Defense (DoD) community, the Exchange serves a unique role by combining the convenience of a comprehensive retail store with the mission of supporting the military and their families. The Main Exchange offers a wide variety of merchandise, including groceries, clothing, household goods, and specialty products designed to meet the diverse needs of its customer base. Working at the Main Exchange means becoming part of a team that prioritizes community values, service excellence, and a commitment to customer satisfaction. The Customer Experience Host – Main Store at the Exchange is a critical role designed to enhance the shopping environment by assisting customers in finding products that truly meet their needs. This role requires someone who is approachable, knowledgeable, and proactive in ensuring that customers have a seamless and enjoyable shopping experience. As a Customer Experience Host, you will interact directly with customers on the sales floor and at checkout stations, providing expert product recommendations and ensuring that merchandise is well-stocked and properly displayed. Your ability to stay current with product trends and customer preferences will help the Main Exchange maintain its reputation as a go-to destination for quality products and service. This position is full-time with flexible scheduling options to accommodate different lifestyles and personal commitments. Employees benefit from a competitive salary and comprehensive benefits package, which includes medical, dental, life, and disability insurance, as well as vacation and sick leave. Additionally, the Exchange offers a 401K plan for qualifying associates, allowing you to plan for your financial future while enjoying the security of working for an established DoD-affiliated employer. Employment at the Exchange also confers the unique status of being part of the DoD workforce, which comes with additional career benefits and opportunities. In the role of Customer Experience Host, your primary responsibility is to create a welcoming atmosphere by greeting customers with authentic eye contact and a genuine smile. You will oversee multiple self-checkout registers, ensuring that customers are served quickly and efficiently while providing friendly and attentive service. Occasionally, you may assist at regular checkout stations as well, demonstrating flexibility and a team-oriented approach. Your listening skills will be paramount, as you assess each customer's unique needs and guide them toward suitable products that enhance their experience. Beyond direct customer interaction, you will help maintain the organization and appearance of the store by keeping merchandise stocked, signage clear, and aisles inviting. Accurate transaction handling is essential, and you will ensure that every sale is completed efficiently while engaging customers in meaningful conversations. By prioritizing customer needs above routine tasks, you contribute directly to growing sales and fostering customer loyalty. The Exchange is committed to your professional development and growth. Working here is more than just a job – it marks the beginning of a rewarding career where personal achievement and continuous learning are encouraged. The organization invests in providing tools, training, and resources that empower you to succeed and advance. Join the Exchange, and become part of a supportive team dedicated to both your success and that of the military community it serves.

• High school diploma or equivalent
• Ability to work flexible schedules including weekends and holidays
• Basic computer and register operation knowledge
• Ability to stand for extended periods
• Strong customer service orientation
• Ability to communicate clearly and effectively
• Must be authorized to work in the United States