Anchorage,AK,USA-based Crowd Management-Anchorage,AK Opening | Hiring

The Alaska Airlines Center (AAC) at the University of Alaska Anchorage (UAA) is a premier 196,000 square foot multi-purpose facility seating up to 5,000 spectators. It hosts a diverse range of events including UAA Seawolves Men’s and Women’s Basketball, Volleyball, and Gymnastics programs, as well as concerts, comedy shows, family entertainment, corporate events, and community gatherings. This venue plays a vital role in bringing together the community and offering memorable experiences. Situated on the Anchorage campus, the AAC is integral to the university’s role as a cultural and sports hub in Alaska. The AAC team is currently seeking a part-time Crowd Management member to join its dynamic staff. This temporary role is essential in creating a safe and secure environment for all events held at the AAC. The Crowd Management member will be responsible for managing crowd ingress and egress, monitoring attendee behavior, enforcing venue and university policies, and responding appropriately to emergencies. They will play a key role in maintaining an orderly and enjoyable event atmosphere for up to 5,000 attendees, prioritizing safety and guest satisfaction alike. The position offers a unique opportunity to work in a lively, diverse environment where interpersonal and communication skills are paramount. Successful candidates will be able to handle stressful situations with patience and tact, exercising professionalism and sound judgment. Previous experience in law enforcement, military service, event management, or security is highly desirable, as is knowledge of safety and emergency protocols. The role requires physical stamina to stand or walk for prolonged periods and flexibility to work evenings, weekends, and holidays based on the event schedule. The Crowd Management role at AAC is a part-time, temporary staff position classified under the UA Temporary Salary Schedule Grade 77 with a starting hourly wage of $20.47. Candidates must be at least 21 years old to comply with Alaska’s state alcohol regulations and hold an active TAPS certification or be able to obtain one before starting. Additional required certifications include FERPA, Title IX, Behavior Based Safety (BBS), and Workplace Harassment Prevention, all to be completed within 30 days of hire. Protecting Payment Card Information training is also mandatory annually. Joining the AAC means becoming part of a team committed to upholding the highest standards of ethics and professionalism while ensuring that all events run smoothly and safely. The University of Alaska is an Equal Opportunity Employer that values diversity and inclusion and is committed to providing reasonable accommodations throughout the hiring process. Employees undergo background checks and must maintain compliance with university policies and public safety regulations. The role is an excellent fit for those who are legally authorized to work in the United States and who thrive in dynamic, public-facing roles that require vigilance, quick thinking, and collaboration. The position offers the chance to contribute meaningfully to one of Anchorage’s primary venues and gain valuable experience in event security and management in a collegiate setting.

• be at least 21 years old
• hold a high school diploma or equivalent
• possess strong physical fitness and ability to stand or walk for extended periods
• previous experience in event security, law enforcement, or military advantageous
• excellent observational and problem-solving skills
• ability to handle confrontational situations calmly
• ability to pass a background check
• maintain flexibility to work variable hours
• complete FERPA certification within 30 days
• complete Title IX certification within 30 days
• complete Behavior Based Safety certification within 30 days
• complete Workplace Harassment Prevention certification within 30 days
• complete annual Protecting Payment Card Information training
• be legally authorized to work in the United States without restriction