American Airlines Careers:Lauberge De Sedona Resorts And Spa-Front

L'Auberge de Sedona is a distinguished, luxury four-star resort nestled along the banks of Oak Creek in the heart of Sedona's stunning Red Rock country. This tranquil destination offers guests a unique blend of natural beauty and refined comfort, making it a popular choice for those seeking relaxation, celebration, healing, and connection. With 62 luxury cottages and 21 lodge-style guest rooms, the resort presents an exclusive "resort within a resort" experience that caters to guests who desire either seclusion or a vibrant social atmosphere. From its acclaimed on-property dining options, including Cress on Oak Creek and Etch Kitchen & Bar, to the rejuvenating services offered at the L'Apothecary Spa, L'Auberge de Sedona is a premier choice for luxury travelers seeking exceptional experiences. The Front Desk Agent plays a critical role at this upscale resort, serving as the first point of contact for guests and embodying the essence of hospitality and service excellence. This position requires a blend of impeccable customer service skills, effective communication, problem-solving ability, multitasking, and financial literacy to ensure all front desk operations run smoothly. The agent is responsible for managing guest interactions from arrival to departure, facilitating check-ins and check-outs, handling reservations, and addressing guest inquiries and concerns promptly and professionally. Working at L'Auberge de Sedona means joining a team committed to delivering exceptional guest experiences rooted in warmth, attentiveness, and personalized service. The Front Desk Agent is expected to maintain a friendly and professional demeanor, showcasing a servant's heart and a passion for hospitality excellence. The role also demands proficiency with hotel management software, strong Microsoft Office skills, and the ability to manage multiple responsibilities simultaneously. Employees hired into full-time positions at the resort are eligible for a comprehensive benefits package after an initial waiting period. This package includes medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. Notably, the company offers a daily pay option designed to provide financial flexibility for employees. L'Auberge de Sedona operates under the umbrella of Evolution Hospitality, the lifestyle vertical of Aimbridge Hospitality. Evolution Hospitality specializes in curating distinctive lifestyle experiences across a portfolio of independent luxury, boutique, and lifestyle hotels, along with restaurants, bars, and lounges throughout North America. Emphasizing a culture of honesty, humility, and continuous personal and professional growth, Evolution Hospitality fosters an environment where team members are encouraged to excel, be authentic, and contribute to the organization’s reputation as a world-class operation. Joining the team means becoming part of a dedicated group that values not only intellect and ability but also the commitment to becoming better human beings. This unique culture, combined with the luxury environment of L'Auberge de Sedona, creates an enriching and rewarding workplace for Front Desk Agents seeking to build a meaningful career in hospitality.

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite