Airport Service Agent (SAV) - Quick Hire!

CLEAR is a pioneering company in the identity verification and security sector, dedicated to creating frictionless, safe, and highly efficient travel and access experiences for its members. With an expansive network of nearly 19 million members and partnerships exceeding 100 in North America alone, CLEAR leverages its innovative identity platform to transform how individuals live, work, and travel by connecting them seamlessly to their credentials and important personal information. As a trusted entity, CLEAR is committed to protecting its members' privacy, ensuring data is never sold, and maintaining the highest levels of security compliance, including certifications under U.S. government regulations and the SAFETY Act. The company prides itself on fostering an inclusive culture, offering opportunities without discrimination based on race, religion, gender, or any legally protected status. In addition, CLEAR enforces health and safety standards, including COVID-19 vaccination compliance where applicable, to ensure a safe environment for both employees and customers. The role of a CLEAR Service Agent is a dynamic and customer-centric position stationed within airports to assist travelers using CLEAR products and services. These agents serve as the frontline ambassadors of the CLEAR brand, embodying friendliness, professionalism, and a deep commitment to delivering exceptional service that removes hassles from the travel experience. Service Agents interact directly with a diverse array of customers, from first-time users to loyal members, providing guidance, answering inquiries, and troubleshooting any potential issues related to CLEAR technologies in real time. The position requires excellent communication skills combined with a passion for customer satisfaction, as agents actively engage with travelers to ensure their journey is smooth and enjoyable. Flexibility and adaptability are crucial, as the job operates in a fast-paced environment demanding a hospitality-oriented mindset and the ability to manage multiple tasks effectively. Service Agents are expected to consistently comply with stringent airport security and safety protocols, a testament to CLEAR's commitment to securing safe travels. The role also involves physically active duties, such as walking through CLEAR lanes and around airport terminals to provide support wherever needed, making it essential that candidates have the stamina to stand for extended periods and navigate busy airport settings. The company offers a supportive work atmosphere that values energy, positivity, and a genuine dedication to enhancing the customer experience. Candidates for this role receive comprehensive training in the use of CLEAR's technology systems, ensuring they are well-equipped to resolve technical issues efficiently. This position offers not only an exciting opportunity to be part of an innovative company revolutionizing travel security but also numerous rewards that recognize hard work and dedication. Employees enjoy free CLEAR memberships for themselves and discount benefits for family and friends. Additional perks include a robust 401(k) retirement plan featuring company matching, paid holidays with premium pay for holidays worked, and an array of other competitive benefits aimed at supporting employee well-being and career growth. CLEAR actively promotes a diverse and inclusive workplace culture, making it an excellent environment for individuals passionate about technology, customer service, and contributing to safer and more seamless travel experiences worldwide.

• Must be 18 years of age or older
• Previous customer service experience
• Ability to stand for extended periods of time
• Open availability and flexibility to work a variety of shifts
• Compliance with airport security and safety policies
• Ability to work in a fast-paced, hospitality-driven environment
• Willingness to receive COVID-19 vaccination if required by law