Airport Ramp Agent- Part Time Delta -DSM - Des Moines, IA
Posted on October 24, 2025
The hiring establishment is a prominent airline company known for its commitment to excellence in aviation services and passenger care. As a leading player in the airline industry, this company operates with an emphasis on safety, efficiency, and customer satisfaction. The firm prides itself on maintaining high standards in handling aircraft operations and baggage services, ensuring a smooth travel experience for passengers and clients alike. With a strong focus on safety protocols and professional integrity, the company offers stable employment opportunities within the ground operations team at various airport locations. Employment type for this position is typically full-time, and compensation is competitive within the aviation industry, with additional benefits to support employee well-being and growth.
The role offered is a Ground Service Agent position, which is a vital part of the airline's ground operations. This role involves a wide range of responsibilities centered around the handling and movement of aircraft and customer baggage, air cargo, and mail. The Ground Service Agent is tasked with loading, unloading, servicing, guiding, and directing customer aircraft, ensuring every step complies with the strict safety guidelines and operational procedures. The position also requires the handling of customer baggage, freight, and company equipment with care to prevent loss, theft, damage, or destruction.
Candidates selected for this role will operate essential ground support equipment, such as belt loaders, pushback tugs, air start units, and lift trucks, always maintaining situational awareness and coordination with wing walkers and other team members. A key component of this role is safety compliance, including completing accurate documentation, maintaining clear communication using radio equipment, and consistently following airport security mandates, including ramp and Security Identification Display Area (SIDA) training requirements to maintain airport authority identification.
Physical stamina and the ability to perform labor-intensive tasks are crucial for success in this role. Employees must be capable of lifting heavy items—up to 70 pounds regularly—and demonstrate the ability to perform physically demanding activities such as walking, climbing, bending, kneeling, crawling, and working in confined or elevated spaces. The role demands reliability, attention to detail, and a commitment to professional conduct, all while upholding the company’s dedication to delivering an outstanding customer experience.
This position offers excellent development and career advancement opportunities within the airline industry, as individuals gain experience and skills related to aircraft ground handling and airport operations. The company supports its employees with a comprehensive benefits package, which includes competitive pay, access to earned wages daily, paid holidays and time off, medical, dental, and vision insurance, and exclusive flight benefits that extend travel privileges to the employees and their families. Additional programs such as 401(k) retirement plans with company matching contributions and wellness incentives further promote a healthy and financially secure working environment.
Overall, the Ground Service Agent role is ideal for individuals who thrive in fast-paced, team-oriented settings and have a strong commitment to safety and customer service excellence within the aviation field. This role is critical in ensuring operational efficiency and enhancing passengers’ travel experiences from the moment they arrive at the airport until their departure.
- Must be a local (in-state) resident
- valid in-state driver's license
- ability to pass a pre-employment drug screen
- ability to pass up to a 10-year background check
- must be at least 18 years of age
- must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- must complete ramp and SIDA training to obtain airport authority identification security
- must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
- must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
- must be able to work in cramped or high places
- must be able to carry heavy items up and down jet way stairs
- high school diploma or GED