Airport Manager - Oklahoma City, OK

Avis Budget Group is a leading global provider of vehicle rental services, operating one of the most recognized brands in the transportation sector including Avis and Budget. As a consumer-centric company, Avis Budget Group is committed to delivering innovative, convenient, and flexible rental solutions that met the diverse needs of customers worldwide. With a robust presence across airports and city locations, the company leverages technology and strong operational management to maintain excellence in customer service and cost-efficiency. Avis Budget Group not only values operational success but also fosters a culture of inclusivity, professional development, and community involvement. It is known for its comprehensive benefits package and commitment to equal opportunity employment, emphasizing a supportive and engaging work environment for its employees. The role of Airport Manager at Avis Budget Group is a dynamic and leadership-focused position, designed to oversee the full spectrum of rental operations at a designated airport location. This role is essential for ensuring seamless and profitable rental services, high customer satisfaction, and motivated employees working effectively together. The Airport Manager is responsible for managing all airport activities, including customer service at rental counters, vehicle rental processing, and the preparation and cleanliness of returned vehicles for subsequent rentals. A critical component of this role involves staffing management—planning and implementing schedules aligned with business demands and overseeing both exempt and nonexempt personnel to maximize operational efficiency. Furthermore, the Airport Manager ensures efficient and customer-friendly transportation services, such as shuttling customers between rental counters, vehicles, and airline terminals. Handling customer complaints with promptness and care is also a key responsibility, as is providing detailed statistical reports regarding transactions and revenue projections to support strategic decision-making. Active participation in the preparation and management of the annual budget allows for informed financial planning and cost control, including monitoring and managing fuel pricing effectively. The position demands a strong grasp of human resource policies and their implementation, coupled with an ability to lead, communicate, and solve problems with precision and effectiveness. This role requires not only operational oversight but also a strategic mindset to continually seek improvements aligned with company goals. The Airport Manager is expected to possess excellent communication skills, enabling them to inspire and guide teams, coordinate with management and external partners, and maintain transparent operations communication. This role offers a unique leadership opportunity for individuals with experience in rental operations, human resources, customer service, and management, who are ready to take on the challenges of a fast-paced airport environment. Candidates with a Bachelor’s degree or equivalent, strong analytical and organizational skills, and proficiency in relevant office software and industry systems are highly preferred. Additionally, willingness to travel as necessary rounds out a comprehensive leadership profile. Avis Budget Group offers a competitive benefits package including medical, dental, vision, life and disability insurance options, along with a range of voluntary benefits, a 401(k) retirement plan with company matching, and various employee discounts. Employees are also supported through programs such as an Employee Assistance Program providing counseling and support services, as well as multiple community involvement initiatives. This position is based in Oklahoma City, Oklahoma, and reflects Avis Budget Group's commitment to diversity and equal opportunity employment.

• Bachelor's degree or equivalent required
• one plus years of leadership and management experience
• experience in car/truck rental preferred
• human resources experience
• training experience
• customer service experience
• general operations experience
• working knowledge of P&L
• strong decision making ability
• strong analytical and math skills
• excellent management skills
• strong communication skills
• strong organization and administration skills
• strong time-management and multi-tasking skills
• strong customer service skills
• strong problem-solving skills
• ability to manage performance of staff to drive district results
• working knowledge of MS Office, BART and O2
• willingness to travel