Airport Job in Bend,OR,USA | Hiring

The Hampton Inn & Suites located in Bend, Oregon, is a prominent hospitality establishment nestled in the scenic Old Mill District. This location offers unparalleled access to some of Bend's most thriving restaurants, unique shops, and picturesque trails, making it an attractive choice for travelers who desire comfort, convenience, and a memorable stay. Hampton Inn & Suites prides itself on being part of a well-known and trusted brand dedicated to providing outstanding guest experiences and quality accommodations. As a key player in the hospitality industry, this hotel seeks team members who are passionate about hospitality and eager to contribute to a welcoming atmosphere for guests from all walks of life. The position available is General Manager, a pivotal role within Resolute Road Hospitality, a national third-party hospitality management company recognized for its dynamic, growth-oriented culture. By joining this team, candidates become part of a family that values professional development and offers limitless opportunities for upward mobility and career advancement. The General Manager will be responsible for overseeing all operational facets of the hotel, including housekeeping, front desk, food and beverage, sales, and maintenance departments. They will lead with a focus on maximizing financial performance, maintaining high standards of guest satisfaction, and adhering strictly to brand quality standards. This role demands a strategic and service-driven leader who can inspire and cultivate the hotel’s workforce, ensuring comprehensive training and development of all team members in alignment with the company's culture. The General Manager acts as a liaison between employees and management, promoting open communication and fostering a collaborative work environment. Extensive experience in hospitality management is essential to successfully handle the human resources functions including staff motivation, retention, and turnover control, in addition to managing budgets and operational goals. Commitment to exceptional guest service is paramount, with responsibilities including timely and professional resolution of guest requests and concerns to uphold the hotel’s brand reputation. Additionally, the General Manager will manage financial aspects such as budgeting, fund allocation, and cost control, while ensuring preventive maintenance protocols are in place to protect hotel assets. Effective coordination with sales and revenue management teams is required to support the hotel’s market position and financial targets. This leadership role also entails participating in capital improvement initiatives to enhance property quality and asset protection. The successful candidate will be skilled in analyzing complex data, applying business acumen, and utilizing Microsoft Office and brand-specific operating systems to drive operational efficiency. The Hampton Inn & Suites in Bend is proud to offer a competitive benefits package, including health and life insurance, a 401k plan, paid time off, dental and vision coverage, and an employee assistance program. Additional perks such as an incentive program, Hilton travel benefits, optional daily pay, and referral rewards make this an exceptional career opportunity within a supportive and vibrant hospitality community.

• TIPS (Training for Intervention Procedures) certification required or must be obtained prior to employment
• Bachelor’s Degree in Hotel/Restaurant Management, Business Administration, or Management or similar degree (preferred)
• or equivalent combination of education and experience
• 5-7 years of experience in hospitality industry (required)
• 10+ years' experience (preferred)
• Previous General Manager experience (preferred)
• Knowledge of sales process, client base, and general market knowledge
• Knowledge of revenue management and successfully forecast business on both short-term and long-term basis
• Basic to advanced knowledge of budget adherence and monthly financial analysis