Airport Customer Service Agent - TUS - $15.75 per HOUR

Unifi is a dynamic company specializing in airport services with a primary focus on ensuring a seamless travel experience for passengers. As a trusted partner in the aviation sector, Unifi has established itself by delivering exceptional service that combines efficiency, professionalism, and customer satisfaction. With a commitment to excellence, Unifi operates in a fast-paced environment where the customer experience is paramount. The company fosters a culture of growth and opportunity, aiming to provide not just jobs but fulfilling careers with continuous development prospects. Unifi’s reputation relies heavily on its frontline personnel, who are essential in maintaining the company’s high standards and positive public image. The role of a Unifi Customer Service Agent is a pivotal position within the company, serving as the first line of defense for customers. This customer-facing role demands individuals who are friendly, outgoing, and dedicated to making people happy every day. Working as a Customer Service Agent at Unifi involves direct interaction with passengers, assisting them with baggage issues, and resolving concerns related to delayed, lost, or damaged items. Agents utilize specialized computer software to accurately track and catalog luggage, ensuring efficient handling and accountability. This position requires a high level of professionalism and efficiency in every customer interaction. The agents are expected to maintain composure and provide courteous service even in challenging situations, reflecting Unifi’s commitment to quality customer care. Besides handling baggage-related queries, Customer Service Agents perform various duties within their skill set to support airport operations. The role also involves physical responsibilities such as lifting, carrying, pushing, and pulling heavy items, making physical fitness an important aspect of the job. Unifi offers a comprehensive compensation package that includes a full benefits plan. As a fast-growing company in the airport services industry, Unifi provides excellent opportunities for career advancement, encouraging employees to develop their skills and take on new challenges. The company values its workforce by fostering a supportive and motivated work environment, promising an exciting and rewarding career path. Overall, the Customer Service Agent role at Unifi is ideal for individuals seeking a dynamic and purposeful job within the aviation services sector, where they can contribute to enhancing passenger experience while growing professionally.

• Must be a local (in-state) resident
• Must be at least 18 years of age
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be able to carry heavy items up and down jetway stairs
• Must be able to be alert to moving vehicles or aircraft and use radio equipment