Airline(Full-time)-Worcester,MA,USA at Southwest | Hiring

Worcester Polytechnic Institute (WPI) is a renowned private research university located at 100 Institute Road, Worcester, MA 01609. It is known for its rigorous academic programs in science, technology, engineering, and mathematics, providing a vibrant campus environment that fosters innovation, learning, and community engagement. As a hub of educational excellence, WPI attracts students, faculty, and staff who are committed to making a meaningful impact through research, education, and collaboration. The university also offers a supportive work environment where employees are encouraged to grow professionally and personally. We are currently seeking a committed and experienced Food Unit Lead to join our campus dining team. This is a full-time position offering a fixed pay rate of 20.00 dollars per hour, making it an attractive opportunity for candidates seeking stability and competitive compensation in the food service industry. The Food Unit Lead plays a critical role in coordinating the activities of food-service employees to ensure a seamless and enjoyable dining experience for customers, staff, and visitors alike. The role demands strong leadership, excellent customer service skills, and the ability to maintain high standards for food quality, presentation, safety, and sanitation. This position requires at least one year of previous experience in a food lead capacity, reflecting the need for familiarity with managing food service operations and leading teams effectively. Candidates should be prepared to work a full-time schedule with open availability preferred, and the working hours and days may vary depending on operational needs. This flexibility ensures that meal service is timely and efficient, and that customer satisfaction remains a top priority. As a Food Unit Lead, you will have the opportunity to contribute to menu planning, supervise meal service, and respond directly to customer feedback both in person and electronically. You will also be responsible for training food service staff, assigning tasks to promote efficiency, and ensuring adherence to sanitation and safety regulations. The role also encompasses managing inventory, food orders, and proper cash handling in accordance with company procedures, which highlights the importance of organizational skills and attention to detail. Working at WPI also means being part of Compass Group's campus team, where employees are valued and empowered to make a difference. Beyond competitive wages, associates enjoy a range of benefits, including opportunities for training and development, health and wellness programs, retirement plans, and various discounts. Full-time employees gain access to additional comprehensive benefits such as medical, dental, vision coverage, life insurance, disability insurance, and commuter benefits. Compass Group is committed to diversity and inclusion, fostering an equitable workplace where all employees can thrive regardless of their background. Overall, this role is ideal for individuals passionate about food service management, who thrive in dynamic environments, and who are dedicated to delivering exceptional dining experiences within an educational institution. The Food Unit Lead position at Worcester Polytechnic Institute offers a rewarding career path with opportunities for growth, meaningful impact, and the chance to contribute positively to the campus community. Candidates interested in applying are encouraged to proceed through the online application process, and may take advantage of innovative recruitment tools such as text message applications for ease of access.

• High school diploma or equivalent
• minimum 1 year of previous food lead experience
• ability to work full-time with open availability preferred
• capability to respond to customer complaints professionally
• ability to train and supervise staff
• knowledge of sanitation and safety regulations
• basic computer skills for report completion
• strong organizational skills
• compliant with food handling and cash management procedures