Agent Experience Coordinator - $22 to $30 per HOUR

Compass is a pioneering real estate technology company established in 2012. Its mission revolves around helping everyone find their place in the world by revolutionizing the real estate industry through an end-to-end platform designed to empower residential real estate agents. At Compass, agents are equipped to deliver exceptional service to both sellers and buyers, making the experience seamless and innovative. The company prides itself on fostering a collaborative, energetic culture grounded in its Compass Entrepreneurship Principles and a strong commitment to diversity, equity, inclusion, growth, and mobility. Compass offers competitive compensation packages, robust benefits, and professional growth opportunities that aim to improve the lives and careers of its employees. The work environment values authenticity and belonging, encouraging employees to be their true selves and thrive both personally and professionally. The Agent Experience Coordinator (AEC) role at Compass is a vital in-office position based in Barrington, Rhode Island. This role serves as the frontline representative for the Compass office, embodying the brand’s dedication to customer service and operational excellence. The AEC is the first point of contact for customers entering the office, playing a critical role in managing the workplace environment to ensure smooth day-to-day operations and adherence to Compass’s high standards. The role encompasses various responsibilities, including customer education about Compass and its technology, supporting marketing efforts, assisting with office management tasks, and fostering a community atmosphere. The AEC provides hands-on support to a select group of agents, helping them adopt Compass tools and services while collaborating closely with the agent experience team. This position demands a professional who is passionate about delivering a world-class client experience, thrives in a dynamic office setting, and acts as a culture carrier promoting positivity and collaboration. The Agent Experience Coordinator also manages logistical elements like mail distribution, supply inventory, and event facilitation within the office. Importantly, they serve as a liaison between agents and other departments, ensuring seamless communication and problem resolution related to technology and office operations. The ideal candidate is organized, detail-oriented, and possesses strong communication skills, with a keen ability to listen empathetically and address customer pain points effectively. This role is 100% in-office, requiring the ability to work during standard operating hours in Barrington, RI, and includes occasional physical tasks such as lifting up to 25 pounds. Compass also offers a comprehensive benefits package including incentive programs with potential cash, equity, or commissions, paid vacation and sick leave, parental and recharge leave, medical, dental, vision coverage, 401(k) with flexible spending accounts, commuter benefits, life and disability insurance, & supportive programs for new parents, fertility benefits, caregiver referral networks, employee assistance, and even pet insurance. This job is ideal for individuals looking for a meaningful career in real estate with a cutting-edge company that values integrity, community, and growth.

• Ability to work in the office during standard operating hours
• Ability to lift up to 25 lbs