.0437 Bus Operator - Health Insurance

The Greater Cleveland Regional Transit Authority (GCRTA) is a prominent public transit provider situated in Cleveland, Ohio, dedicated to delivering safe, reliable, and efficient transportation services across the Greater Cleveland area. Serving between 150,000 and 200,000 customers every weekday and facilitating approximately 45 million rides annually, GCRTA offers a comprehensive range of transit options including the HealthLine, bus services, paratransit, light rail, heavy rail, and vanpool programs. This broad service network positions GCRTA as a vital component in the daily life of Northeast Ohio residents, connecting communities and fostering economic and social activity throughout the region. In recognition of its exceptional commitment to safety and service excellence, GCRTA was awarded the American Public Transportation Association (APTA) Gold Award for Bus Safety and Security Excellence in 2019. Employing a workforce of over 2,200 skilled professionals, GCRTA stands as one of Northeast Ohio's leading employers, reflecting its critical role in sustaining the transportation infrastructure that supports the area's growth and quality of life. The position of Bus Operator at GCRTA is integral to the agency's mission of connecting the community through accessible transit solutions. Bus Operators serve as frontline ambassadors, responsible for transporting customers safely and efficiently while providing outstanding customer service. The role demands an individual who is not only skilled in operating transit vehicles on scheduled routes but also committed to welcoming riders and addressing their needs with professionalism and care. This full-time position offers competitive wages starting at $17.00 per hour during training without a Commercial Driver's License (CDL), or $20.00 per hour if the operator holds a CDL with passenger and airbrake endorsements (Class A or B). After completing training, the wage rate increases to $27.55 hourly, with potential wage growth reaching $35.00 or more after five years of dedicated service. Bus Operators at GCRTA are key players in the daily transit experience, tasked with maintaining schedule adherence, complying with all safety regulations, and administering fare collection while fostering a positive atmosphere on board. Their duties also involve interaction with customers to provide information about local points of interest, such as the Rock and Roll Hall of Fame, the Great Lakes Science Center, Playhouse Square, and various Downtown Cleveland attractions. The role requires effective use of a PA system to announce stops and assist customers, including those with special needs. Working conditions include operating vehicles in various weather conditions and occasionally assisting passengers with physical needs such as boarding with wheelchairs. Physical and mental demands include meeting Department of Transportation (DOT) medical and testing standards, demonstrating attentiveness to route timing and traffic laws, and performing minor lifting tasks related to accessibility equipment. GCRTA emphasizes safety, customer service excellence, and community engagement, seeking candidates with a high school diploma or GED, at least three years of driving experience, and a commitment to maintaining a clean driving record. The selection process includes a computer assessment, interview, background check, drug screening, and physical examination. This job is essential in representing not only the transit authority but the Greater Cleveland community at large through reliable and friendly public transportation service.

• Applicants must have a high school diploma or GED equivalent
• Must be at least 19 years old
• Minimum of three years driving experience
• At least two years customer service experience
• Demonstrate strong interpersonal skills
• Understand and adhere to safety rules and regulations
• Possess a good driving record with no more than two points in the past three years
• Pass background check, drug screen, and DOT-required physical
• Obtain temporary CDL permit during training if CDL not already held