Workplace Hospitality Services Concierge - Part Time

Circles is a company that has cultivated a unique and inclusive culture centered around self-expression and individuality. At Circles, the environment encourages open communication, respect, and personal growth, empowering employees to pursue their career goals and advance in their professional journey. The company places a strong emphasis on the wellbeing of its employees, fostering a supportive atmosphere in which the level of care experienced by the workforce translates directly into the service the consumers receive. This culture not only enhances employee satisfaction but also drives exceptional customer experiences, ensuring Circles remains a leader in its industry. The position available at Circles is for a Workplace Concierge, a vital role within their world-class hospitality team. This opportunity is designed for passionate hospitality professionals who excel in creating memorable, five-star service experiences. Serving as the face of a leading technology firm, the Workplace Concierge is responsible for providing outstanding customer service to both employees and guests, ensuring each interaction reflects the highest hospitality standards akin to those found in luxury hotels. This role uniquely blends high-end hospitality with a corporate setting, offering a rewarding challenge for individuals who are eager to oversee seamless reception and workplace services including guest assistance, office operations, and support for workplace amenities. The Workplace Concierge role requires an outgoing personality with a passion for delivering exceptional service and exceeding expectations. Candidates must bring a minimum of three years of hospitality or related experience, preferably gained in luxury hotels or high-end customer service environments, to meet the demanding standards of this role. This part-time position entails working 20 hours per week, Monday through Friday, from 10 am to 2 pm, offering a balanced work-life schedule. The salary range is competitive, between $28.00 and $29.00 per hour, reflecting the premium nature of the services provided and the expertise required. Key responsibilities of the Workplace Concierge include managing reception activities, ensuring all employees, visitors, and vendors receive a warm and professional welcome. The role demands anticipating and addressing the needs of guests proactively, personalizing interactions to create exceptional experiences that go beyond standard service. The Concierge will maintain tidy and welcoming reception areas, manage incoming calls effectively, and enforce security protocols including visitor access control. Additional duties involve collaborating with vendors to uphold high standards for workplace amenities and assisting in the execution of wellness programs, community events, and employee engagement activities. The position also offers personal services such as arranging transportation, booking dining and entertainment, coordinating car detailing, and handling laundry services to further enhance the workplace experience. This role requires individuals who demonstrate exceptional communication and interpersonal skills, a proactive and energetic approach to managing tasks in a fast-paced environment, and strong organizational abilities. A professional appearance and genuine passion for hospitality excellence, along with flexibility and dedication to high service standards, are crucial to success in this role. For those seeking to bring their hospitality skills into a dynamic corporate environment and help redefine what it means to provide luxury service in the workplace, this position at Circles presents a truly unique and exciting career opportunity.

• A minimum of 3 years of hospitality or related experience, preferably in luxury hotels or high-end customer service environments
• High school diploma or GED required
• Proficiency in Microsoft Office Suite including Outlook, MS Word
• Proficiency with general internet research
• Experience with desk booking and workplace management systems is a plus
• Ability to move through office regularly including escorting visitors, and providing building tours
• Prolonged periods of sitting at a desk and working on a computer
• Ability to lift and carry up to 15lbs