Work in Salinas,CA,USA:Lead Valet Attendant-Monterey Marriott PT

Towne Park is a distinguished hospitality services company dedicated to creating positive and memorable experiences for patients, visitors, and guests across various service locations. With a strong commitment to delivering exceptional hospitality, Towne Park prides itself on making an impact that goes beyond a typical job. The company emphasizes compassionate service, aiming to ease the anxiety of patients and their families, ensuring guests feel welcomed and valued during their visits. Towne Park's culture encourages employees to find rewarding career opportunities where every interaction contributes to brightening someone's day and making a meaningful difference. As part of this mission, the company seeks individuals who are passionate about hospitality and eager to contribute to an environment where smiles and satisfaction define success. The role of Guest Service Captain at Towne Park involves orchestrating the service experience for hotel guests by working collaboratively with coworkers to ensure that the site’s high service standards are consistently met or exceeded. Serving under the direction of the Account Manager, the Guest Service Captain assumes additional responsibilities related to coordination, administration, and troubleshooting when managerial presence is not available on-site. Although this position is not categorized as a managerial role, it does require the ability to handle critical issues, make timely judgment calls when necessary, and communicate effectively with the Account Manager for non-urgent matters. Compensation for this role includes a competitive hourly wage of $17 per hour plus tips, with an additional $2 shift differential for overnight hours. The work schedule is flexible, spanning Monday through Sunday. The Guest Service Captain plays an essential part in maintaining Towne Park's dedication to 'Aggressive Hospitality' by engaging with guests warmly and professionally, performing diverse operational duties including vehicle handling, guest check-in, and managing guest inquiries with detailed knowledge of the client’s facility and local attractions. The role also involves leadership within the team by promoting teamwork, delegating routine assignments during shifts, and adjusting staffing levels based on business needs as directed by the Account Manager. The position requires a proactive approach to security, confidentiality, and safety, including compliance with HIPAA regulations and wheelchair safety protocols. Towne Park provides employees access to important benefits such as accident insurance, critical illness insurance, hospital indemnity coverage, telemedicine benefits, and a 401(k) retirement savings plan, though eligibility is based on job classification and hours worked. This role offers an excellent opportunity for individuals seeking to grow in the hospitality industry within a company that genuinely values the impact of exceptional service and meaningful employee contributions.

• high school diploma or equivalent
• must be at least 18 years old
• must pass a criminal background check
• must pass a motor vehicle record (MVR) check
• must pass a drug screening
• must complete Wheelchair Safety Training
• must have a valid driver's license
• must have a clean driving record
• must be able to drive manual transmission
• must be able to communicate effectively in English
• must be able to read and write
• must be able to perform basic math calculations
• able to follow instructions
• able to work outdoors in varying weather conditions
• able to lift up to 100 pounds
• able to stand or sit for long periods