Work in Berwyn,IL,USA:DIRECTOR ONBOARDING PROCESS OPTIMIZATION

Hyatt Hotels Corporation is a globally recognized leader in the hospitality industry, known for its commitment to excellence, innovation, and a culture of care that puts people at the center of its business. Founded in 1957, Hyatt has grown into one of the best and fastest-growing hospitality brands worldwide, with a portfolio that includes a broad range of hotels, resorts, and residences to suit every traveler’s needs. The company's purpose revolves around creating a sense of belonging where colleagues become family and guests experience memorable journeys, not just trips. Hyatt’s transformative growth has opened doors to exciting career and growth opportunities for its employees across various disciplines. The role of Director, Global Onboarding Process Optimization, is a critical position within Hyatt’s Global Commercial Onboarding team. This full-time leadership role offers a salary range between $130,000 and $175,000, with additional eligibility for incentive awards and an annual bonus, reflecting the significance of the position within the organization. The Director will play an instrumental part in collaborating with global and regional leaders from multiple commercial areas, such as Operations, Development, Revenue Management, Digital, Marketing, Distribution Services, Content, Sales, Loyalty, and Technology. Together, they will work to enhance Hyatt’s standing as a top hospitality company. This role demands a strategic, results-driven leader who thrives in a collaborative environment and is passionate about optimizing commercial processes related to hotel openings, transitions, and integrations on a global scale. The Director will be the central connector, driving cross-functional efficiency and alignment across all commercial aspects of new hotel launches. By identifying and refining best-in-class processes, they will accelerate operational readiness, reduce complexities, and improve consistency while allowing brand differentiation where it adds value. The successful candidate will enjoy working at an innovative company that values empathy, inclusion, integrity, experimentation, respect, and wellbeing. Hyatt fosters a culture where colleagues are encouraged to nurture curiosity, develop new skills, and build meaningful connections across departments and with customers. This role offers numerous opportunities for both personal and professional growth, set within a supportive environment that champions diversity and collaborative problem-solving. Hyatt also takes pride in its exceptional corporate benefits, which include an annual allotment of free hotel stays at Hyatt hotels globally, a flexible work schedule, health and wellness initiatives like a complimentary Headspace subscription, discounts at on-site fitness centers, and a comprehensive global family assistance policy. Paid time off following the birth or adoption of a child and financial assistance for adoption reflect Hyatt’s commitment to supporting its employees through life’s important moments. Comprehensive medical, dental, vision benefits, and a 401K with company match round out a competitive compensation package. Overall, the Director, Global Onboarding Process Optimization, will be a pivotal figure within Hyatt’s commercial operations, tasked with enhancing the hotel onboarding experience on a worldwide scale. This is an excellent opportunity for a seasoned professional with a strategic mindset and a hands-on approach, who is eager to contribute to Hyatt’s ongoing growth trajectory and commitment to excellence in the hospitality industry.

• Bachelor’s degree in business, hospitality, or related field
• 8-10 years of relevant experience in commercial operations, process improvement, or project management
• Experience with hotel openings, transitions, or systems enablement
• Strong collaboration and problem-solving skills
• Ability to work within large, matrixed, global organizations
• Excellent communication and leadership abilities
• Willingness to take a hands-on approach and drive strategic initiatives