Work for United Airlines:LN Venues,Operations Manager-Kansas City,KS

Live Nation Entertainment is the world’s leading live entertainment company, composed of global market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster stands as the global leader in event ticketing, annually selling over 620 million tickets and serving approximately 10,000 clients worldwide. Live Nation Concerts is recognized as the largest provider of live entertainment globally, promoting more than 50,000 events each year featuring nearly 7,000 artists across over 40 countries. These vast operations support Live Nation Media & Sponsorship in creating strategic music marketing programs that connect over 1,200 sponsors with the 145 million fans attending Live Nation Entertainment events each year. More information about the company is available at www.livenationentertainment.com. The Operations Manager role at Live Nation Entertainment is an exciting and dynamic position based in Riverside, Missouri, within the Venue Management team. This role holds overall responsibility for the facility's operations and physical plant, working closely with the market leadership team. An exempt position reporting directly to the General Manager, the Operations Manager ensures smooth and efficient venue operations, ranging from front-of-house activities to preventive maintenance and venue set-up and tear-down. The role involves managing third-party contractors, maintaining government relations, overseeing staffing, and other related tasks. This position demands a high level of leadership and organizational skills, as the Operations Manager recruits, hires, trains, and supervises part-time staff and supervisors across multiple departments such as Security, Maintenance, Cleaning, and Usher/Ticket Taker teams. Additionally, the role includes developing and managing overhead expense budgets for maintenance, repairs, and venue supplies, as well as assisting in preparing the annual operations budget alongside the General Manager. The manager is also responsible for keeping meticulous records of incident reports, investigating and managing pending cases and guest complaints, ensuring all company policies and procedures are implemented effectively, and maintaining robust relationships with local municipalities including police, fire, rescue, and traffic departments. Critical to the role is the commitment to providing a safe and enjoyable environment for guests and employees while coordinating with approved subcontractors and vendors for successful event execution. The Operations Manager also handles the onboarding, training, and ongoing development of event staff, managing payroll approvals for in-house departments, and ensuring compliance with governmental reporting requirements. This challenging yet rewarding role requires a motivated and experienced individual who thrives in a fast-paced live entertainment setting and embodies the entrepreneurial spirit valued by Live Nation Entertainment.

• Minimum two years of relevant management experience
• Proven leadership capabilities
• Strong communication skills
• Knowledge and experience in venue operations and facility management
• Ability to work with local government and public safety officials
• Experience managing multiple departments and large teams
• Proficiency in Microsoft Office applications
• Ability to recruit, train, and supervise staff
• Commitment to guest and employee safety and satisfaction
• Willingness to collaborate with General Manager and external stakeholders
• Experience in budgeting and payroll management
• Flexible and resourceful with problem-solving skills