Work for Southwest:General Manager-203100-$47800 To $71500 Per YEAR in

ESA Management, LLC is a prominent hospitality company known for operating a portfolio of extended stay hotels across various locations. Their focus is on creating memorable guest experiences while maintaining high standards of service, cleanliness, and employee satisfaction. As a company committed to excellence and innovation in the hotel industry, ESA Management emphasizes steady financial performance, brand consistency, and a supportive work environment for all associates. With a reputation for offering a great workplace, competitive wages, and a comprehensive benefits package, ESA Management attracts top talent who are passionate about hospitality and guest service. The General Manager role at ESA Management is a pivotal leadership position responsible for the overall success of the hotel property. This role requires a dynamic individual who can balance guest satisfaction, employee engagement, operational efficiency, and financial targets seamlessly. The General Manager acts as the face of the hotel, ensuring that each guest has an exceptional experience that aligns with the company’s mission and brand standards. They are charged with driving a culture of excellence among associates, motivating the team to operate with energy, enthusiasm, and professionalism. This role demands hands-on management of daily hotel operations including room readiness, cleanliness, public area maintenance, and adherence to the Green Shield sustainability program. Key responsibilities include overseeing recruitment, onboarding, and training of new team members to ensure compliance with company training programs such as Best Day Ever and Extended Stay University. The General Manager will also partner closely with the District Manager to optimize associate performance through coaching and consistent policy enforcement. Staff engagement is nurtured through regular communication during daily team meetings where updates and hotel priorities are shared. Operationally, the General Manager manages labor costs, maintains appropriate inventory levels, and ensures purchase orders are within budget. Financial controls such as cash management, bank deposits, and in-house guest balance collections fall under their purview. In addition to operational oversight, the General Manager actively monitors market trends and competitor activity to drive revenue through lead generation and competitive rate adjustments. They ensure that all hotel operations comply with applicable federal, state, and local laws, and uphold ESA’s brand standards rigorously. This leadership role includes direct management of an Assistant General Manager or Team Leader and a commitment to maintaining the hotel as a top employer and premier destination in the marketplace. This position offers competitive wages with weekly pay, a suite of excellent benefits including medical, dental, and vision insurance, flexible spending accounts, and a 401(k) savings plan. The role is well-suited for professionals who thrive in a fast-paced, guest-focused environment and are looking to grow their career in hotel management within a supportive company recognized for employee recognition programs and a positive working environment. The General Manager at ESA Management is vital to sustaining the high standards, financial health, and exceptional guest experiences that define the company’s success.

• Bachelor’s degree or equivalent work experience
• minimum of 5 years experience in hotel management
• proven leadership experience in a similar role
• strong customer service orientation
• excellent organizational and multitasking skills
• ability to work flexible hours including weekends and holidays
• strong financial acumen and budget management skills
• ability to comply with all company policies and federal, state, and local regulations
• excellent problem-solving abilities
• effective communication skills