Work for Frontier Airlines:Customs Entry Writer in Paterson,NJ,USA

The hiring company is a specialized logistics and freight forwarding firm that handles complex customs and import-export processes, ensuring seamless and efficient movement of goods across borders. This company plays a crucial role in global trade by managing the intricate details of customs clearance and regulatory compliance for ocean and air shipments. Known for its strong commitment to accuracy, customer service excellence, and adherence to regulatory standards, the organization supports businesses in navigating the complexities of international shipping with confidence and reliability. With a dedicated team of professionals and advanced technological tools, the company prides itself on maintaining timely and accurate customs entries, managing shipping documentation, and resolving logistical challenges efficiently. This position is fundamentally important to the operation as it ensures regulatory compliance while facilitating the fast and trouble-free delivery of goods, impacting customer satisfaction and operational success positively. This is a work-from-office position, emphasizing team collaboration and direct communication within the company and with clients, and offers an environment where accuracy, initiative, and professionalism are highly valued. While the salary specifics are not listed in the source, potential candidates can expect competitive compensation consistent with industry standards and the level of expertise required. As a customs entry writer, the role entails managing and reviewing all import and export documentation with a high degree of precision to ensure the smooth passage of shipments through customs. The incumbent will utilize specialized software tools to track inventory, prepare customs paperwork, and apply for drawbacks and refunds where applicable. This role demands proficiency in understanding and applying the Harmonized Tariff Schedule (HTS) classifications to cargo and the ability to communicate these classifications effectively to clients. Interactions with multiple government agencies including U.S. Customs, FDA, USDA, and other relevant entities form a substantial part of the daily functions. The customs entry writer is also responsible for dealing with customs holds and examinations, resolving mismatches in shipment data, and maintaining comprehensive records and Standard Operating Procedures (SOPs) especially when onboarding new clients. In addition to paperwork and compliance, the role includes significant customer service responsibilities such as responding promptly to booking requests, negotiating fees with overseas agents, providing detailed rate quotes, and liaising with truckers, customers, and delivery locations to ensure proper final delivery of shipments. The position requires strong organizational, analytical, and communication skills, a proactive approach to problem-solving, and the ability to work consistently a 40-hour week, showing reliability and dedication. This role is a pivotal point in the supply chain that combines regulatory knowledge with interpersonal skills to support the logistics company's mission in international trade facilitation.

• 2-5 years of entry writing experience
• Familiarity with both ocean and air import and export
• Friendly/helpful/knowledgeable phone persona
• Strong organizational and analytical skills
• Strong attention to detail
• Technologically savvy, with especially strong spreadsheet skills (MS office suite)
• High level of flexibility and resourcefulness in problem-solving
• Ability to work a 40-hour work week on a consistent basis
• Ability to understand, set, and meet objectives
• Refined written and oral communication skills
• Proactive, ambitious, hardworking, analytical mindset
• This is a work-from-office position