Wingstop is hiring a Shift Lead/assistant Manager-Springfield,MA in
Posted on October 24, 2025
Local Job Overview: Springfield, MA, USA
Role in Springfield, MA, USA: Shift Lead/assistant Manager - Springfield, MA Company: Wingstop Based in: Springfield, MA, USA, MA (our growing Springfield, MA, USA office) Urgency: Immediate consideration in Springfield, MA, USA.
Compensation: Benefits: Eligible team members receive standard benefits. Clear growth pathways at our Springfield, MA, USA office.
Responsibilities
Apply your your professional skills skills at our Springfield, MA, USA location.
- This Springfield, MA, USA-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Wingstop team in Springfield, MA, USA, MA is growing.
- Benefit from working in Springfield, MA, USA, a key hub for the a dynamic industry.
Wingstop is a leading fast-casual dining restaurant dedicated to delivering bold, fresh flavors and an exceptional dining experience focused on chicken wings and flavorful sides. Founded with a commitment to quality and taste, Wingstop has become a go-to destination for customers who crave freshly prepared, never-faked wings, hand-cut seasoned fries, and a wide selection of popular sides. With a strong brand presence across numerous locations, Wingstop emphasizes a customer-first approach with a focus on operational excellence and team collaboration. The company is continually growing and seeking passionate individuals who are eager to contribute to the company’s mission to serve the world flavor by providing memorable, high-quality food experiences in a welcoming environment.
The role of Shift Lead at Wingstop is vital to the successful daily operations of the restaurant. As a Shift Lead, you will have the overall responsibility of supporting both the General Manager and the Assistant Manager to ensure all operational goals are met efficiently. This position involves stepping in to lead and manage the restaurant in the absence of the General Manager, ensuring that every shift runs smoothly and that customers receive exceptional service. The Shift Lead plays an important leadership role, guiding and supporting the team, overseeing cash management, inventory control, food safety compliance, and maintaining the restaurant’s cleanliness according to company standards. This role requires excellent communication skills, strong leadership capabilities, and the ability to work in a fast-paced environment while maintaining high standards. Shift Leads are integral to driving sales performance and operational excellence by controlling food costs and labor during their shifts. This position is ideal for individuals who are self-motivated, reliable, and ready to take ownership of the restaurant’s day-to-day operations.
Candidates for the Shift Lead role should be prepared to engage customers with professionalism and ensure their satisfaction while managing HR issues, completing inventory, and overseeing supply orders. The role demands a hands-on approach where assisting other team members and working with urgency and efficiency is essential. Shift Leads must be able to open and close shifts, manage cash deposits accurately, and execute all assigned tasks with attention to detail. This position also demands the ability to stand for extended periods and handle physical tasks such as lifting up to 50 pounds. Experience with POS systems is preferred but not mandatory, as training is usually provided. Overall, the Shift Lead plays a critical part in the continued success and growth of Wingstop by upholding company policies and fostering a positive and productive work environment.
- minimum 6 months experience in restaurant or retail environment
- must be able to open and close shifts as needed
- prefer some experience using a computer and register (POS) system
- show up to work on time, well-groomed with a clean uniform ready to work
- stand for up to 8 hours during a shift
- able to lift at least 50 pounds
- have full mobility of hands and arms while performing repetitive tasks