Westin Boston Seaport District - Banquets Barback

The Westin Boston Waterfront is a renowned hotel located in Boston's vibrant Seaport District, a dynamic area that blends modern urban living with cultural and business hubs. This prestigious hotel is celebrated for its unique vertical garden, a natural feature that helps purify the air, enhancing the atmosphere for guests and staff alike. In close proximity to important landmarks such as the Institute of Contemporary Art, Boston Convention & Exhibition Center, and Boston Children's Museum, the Westin Boston Waterfront offers an exceptional location for visitors to explore the city with ease. The hotel features well-appointed guestrooms equipped with modern amenities such as flat-screen TVs, coffee makers with Starbucks Coffee, and luxurious bathrobes, providing comfort and convenience that cater to both business travelers and tourists. Guests can start their day with a delightful buffet breakfast at the on-site Sauciety restaurant, which emphasizes quality and service. The role of Barback-Banquets at the Westin Boston Waterfront is a critical position that supports the efficient operation of the hotel's bar services during banquets and special events. This position is responsible for maintaining the inventory and ensuring bar supplies are well-stocked and organized to facilitate seamless service. The individual in this role will actively contribute to creating an enjoyable guest experience by supporting bartenders and bar management teams through diligent stock management, cleaning, and preparation tasks. Responsibilities include restocking drinks, garnishes, and glassware, maintaining a clean and orderly bar area, and managing portable bar setups for banquet functions. The position also involves assisting with inventory record-keeping and, when necessary, serving customers under the direction of bartenders or bar supervisors. Candidates filling this role must demonstrate excellent problem-solving skills, professionalism, and the ability to manage difficult or emotional situations with tact and empathy. Communication is key, as the Barback-Banquets must clearly convey information and respond promptly to the needs of guests and team members. Compliance with all safety, security policies, and alcohol awareness regulations is essential to maintain a safe and respectful environment for both employees and patrons. This is a valuable opportunity to join a leading hospitality establishment with a strong commitment to service excellence and a supportive work environment. After an initial waiting period, full-time employees become eligible for a comprehensive benefits package that includes medical, dental, and vision coverage, short- and long-term disability income, life insurance, paid time off, an employee assistance program, and a 401k retirement plan. The hotel also offers the unique benefit of daily pay, adding financial flexibility for its employees. The Barback-Banquets role is suited for individuals who thrive in fast-paced environments, appreciate the importance of teamwork, and are passionate about contributing to memorable guest experiences through attentive service and operational support.

• Three to six months related experience or equivalent combination of training and experience
• alcohol awareness certification complying with state regulations
• ability to read, write, and speak the English language
• ability to identify and resolve problems in a timely manner and develop alternative solutions
• ability to manage difficult or emotional customer situations and respond promptly to customer needs
• ability to maintain a high level of professionalism and treat others with respect
• knowledge of and ability to interpret and follow policies and procedures
• knowledge of and ability to adhere to safety and security procedures
• ability to present and express ideas clearly and concisely
• ability to meet work schedule demands and occasionally work outside regular hours