Weekend Front Desk Concierge - Apply Now!

Village on the Park Onion Creek is an Assisted Living with Memory Care senior community dedicated to providing a compassionate and supportive environment for seniors who require assistance with daily living as well as specialized memory care. This community combines professional care services with a warm, welcoming atmosphere to ensure residents feel safe, comfortable, and valued at all times. Located in a serene and accessible setting, Village on the Park Onion Creek is committed to delivering outstanding service through its dedicated staff members who embrace a culture of respect, kindness, and personalized attention. With a focus on enhancing the quality of life for seniors, the community offers programs and amenities tailored to meet the varied needs of residents while supporting their independence and dignity. The team at Village on the Park Onion Creek takes pride in fostering an environment that not only meets but exceeds regulatory standards for senior care, particularly emphasizing memory care where specialized protocols are required. This opportunity as a Concierge/Front Desk/Security Associate at Village on the Park Onion Creek is a vital role within the community. The position is part-time with weekend shifts from 7:00 a.m. to 2:00 p.m. and 2:00 p.m. to 9:00 p.m., including holidays, providing a chance for individuals who enjoy dynamic work hours and want to make a meaningful impact. The hourly pay rate is set at $16.00, reflecting the importance of the role in maintaining excellence in resident and guest experiences. The person selected for this role will serve as the welcoming face of the community. Responsibilities will encompass greeting all residents, family members, guests, and staff with a courteous and professional manner, acting as the first point of contact for inquiries and support requests. Moreover, the role includes monitoring public areas to ensure safety, managing emergency systems such as fire alarms and emergency calls, and assisting the sales and marketing team in managing inquiries to support community growth. The Concierge/Front Desk/Security Associate will work across multiple functions, balancing customer service, security, and administrative tasks. This diverse scope requires a professional who can remain calm and responsive under pressure, handle confidential information with discretion, and demonstrate proficiency with technology including paging systems and electronic maintenance order submissions. Furthermore, this role requires active participation in emergency response protocols and vigilance in identifying and deterring suspicious or criminal activity. The job entails maintaining cleanliness and order in common spaces, facilitating smooth communication among residents, visitors, and employees, and supporting daily operations through special projects or tasks as assigned. By taking on this role, team members contribute directly to a safe, efficient, and friendly living environment that supports the well-being of residents and enhances the reputation of Village on the Park Onion Creek as a community of choice for assisted living and memory care services.

• high school diploma or GED required
• prior customer service, front desk, and telephone experience preferred
• valid Texas driver’s license required
• excellent communication and customer service skills
• strong problem-solving skills
• good judgment and attention to detail
• proficient in PC skills, including Microsoft Office, Word, and some Excel
• understanding of HIPAA requirements