VIP SERVICES - BUTLER RUNNER - PT - Quick Hire!

Seminole Hard Rock Hotel & Casino Hollywood is a premier integrated resort and entertainment destination owned and operated by the Seminole Tribe of Florida. As the flagship property of Hard Rock International, this casino resort embodies the fusion of world-class hospitality, gaming, dining, and entertainment experiences on 87 acres along the Hollywood Seminole Reservation. Since its $1.5 billion expansion completed in 2019, the resort features the first-ever Guitar Hotel with 638 upscale guestrooms, along with 168 luxury rooms and swim-up suites in the Oasis Tower, and 465 newly redesigned rooms in the Hard Rock Hotel, bringing the total to 1,271 guest accommodations. The property offers a unique and immersive tropical ambiance highlighted by a lush Bora Bora style lagoon complete with private cabanas and butler service. Seminole Hard Rock Hotel & Casino Hollywood also boasts a comprehensive selection of amenities such as a 42,000 square-foot Rock Spa & Salon, a 13.5-acre recreational water park for activities like swimming, kayaking, and paddle boarding, along with 19 diverse dining outlets and 20 bars and lounges catering to every taste. The expansive gaming floor showcases 3,100 slot machines, 195 table games, and a 45-table poker room. For meetings and conventions, the resort offers 120,000 square feet of premium event space including a 38,000 square-foot carpeted exhibition hall and a 26,000 square-foot retail promenade. A landmark within the resort is the Hard Rock Live venue, which accommodates up to 7,000 guests and hosts a variety of live entertainment including A-list music concerts, comedy acts, Broadway shows, sporting events, and live broadcasts. Located conveniently 10 minutes from Fort Lauderdale-Hollywood International Airport and 30 minutes from downtown Miami, this destination caters to local, national, and international visitors seeking unparalleled leisure and gaming experiences. The Butler Runner role is an essential part of delivering exceptional personalized service at Seminole Hard Rock Hotel & Casino Hollywood. Reporting directly to the Butler Manager or Lead Butler, the Butler Runner supports the butler team in ensuring all guest requests are addressed promptly and efficiently. This position demands multitasking and prioritization skills to manage numerous guest services simultaneously while maintaining professionalism and friendly service. Butler Runners are the operational backbone ensuring suites are perfected for arrivals, amenities are carefully set up, and dining orders are efficiently coordinated between the butler pantry and various food and beverage outlets across the hotel. This full-time role requires someone with a thorough knowledge of the resort’s extensive dining options, an approachable demeanor, and the ability to anticipate and react to guest and butler team needs. Responsibilities include preparing suites for arrivals with attention to ambience and readiness, managing the delivery and replenishment of amenities and in-room dining orders, and maintaining a clean, organized butler pantry compliant with safety regulations. Additionally, Butler Runners may assist in purchasing specialty items for guests, handling turn down services, and upholding the highest standards of cleanliness and presentation. Working in a dynamic casino resort environment, individuals in this role will frequently interact with guests and must communicate effectively, demonstrating a strong commitment to confidentiality and guest satisfaction. The position demands physical stamina, the ability to lift up to 50 pounds, and adaptability to work in a fast-paced, sometimes noisy, and crowded setting. Seminole Hard Rock Hotel & Casino Hollywood offers competitive compensation complemented by robust benefits including medical, dental, vision, life insurance, 401(k), paid time off, and performance-based bonuses, making it an attractive employer for hospitality professionals dedicated to excellence and guest-centric service.

• High school diploma or equivalent
• Two years college preferred
• Basic understanding of food and beverage service skills
• Ability to communicate effectively in English
• Physical ability to lift and move up to 50 pounds
• Ability to work in a fast-paced, noisy, and crowded environment
• Ability to maintain confidentiality
• Must obtain gaming licensure including background checks, credit check, criminal background check, and drug screen