Veterinary Receptionist - Quick Hire!

We are a busy, three-doctor, AAHA (American Animal Hospital Association) Accredited veterinary practice dedicated to providing the highest quality care to our clients and their pets. Our team is passionate about animal wellness and committed to delivering an exceptional client experience in every interaction. Situated in the scenic and vibrant community of Hilton Head, we serve a diverse array of patients, including cats, dogs, exotic pets, and reptiles. This diversity ensures that no two days are the same, offering our staff both professional challenge and growth. Our hospital provides a comprehensive range of services, including general wellness exams, diagnostic testing, a variety of surgeries, as well as rehabilitation therapies such as laser treatments. Our facility fosters a positive work environment built on mutual respect, teamwork, and a dedication to client education and staff appreciation. We prioritize maintaining a supportive and fun workplace culture, ensuring our staff members feel valued and motivated. Working with us means joining a dedicated group of animal advocates who prioritize compassionate care and ongoing professional development. The role we are offering is integral to the smooth operation of our hospital and the quality of client experience. As a client service team member, you will be the first point of contact for our clients, greeting them warmly and providing timely, courteous service. Your responsibilities will include managing client communications via phone and email, scheduling appointments, processing payments, registering incoming and outgoing patients, and maintaining the cleanliness and order of the client waiting area. You will also be responsible for accurately documenting client and patient information within our business operations software and escalating complex issues to senior staff members when necessary. This role requires excellent multitasking abilities, strong communication skills, and a collaborative spirit to work effectively with all levels of hospital personnel. Living and working in Hilton Head offers an exceptional lifestyle. The area boasts over 12 miles of pristine beaches, a mild climate, and abundant outdoor recreational activities such as golf, kayaking, dolphin watching, and sunset cruises. Locals embrace an eco-friendly lifestyle, contributing to a healthy, sustainable community. The island is widely recognized as one of the nation’s top family beach destinations and ranks as the number two island globally. Combined with opportunities to grow your veterinary career in a supportive environment, this position provides both professional and personal advantages that are hard to match.

• Must be 18yrs old or older
• minimum of 6 months job-related experience
• able to multitask and manage multiple phone calls
• strong customer service skills
• proficient with computer software
• effective communication skills
• ability to work collaboratively in a team environment