Valet & Bell Lead (Horseshoe Bossier) Full Time

Caesars Entertainment Corporation is a leading global entertainment company known for its renowned hotels, casinos, and resorts. It is a premier destination for guests seeking a comprehensive hospitality experience, offering world-class gaming, dining, and entertainment options. Caesars prides itself on delivering exceptional customer service and maintaining high standards of professionalism and operational excellence across all its properties. With a robust presence in the hospitality industry, Caesars continues to innovate and expand, providing exciting career opportunities for individuals passionate about hospitality and guest services. The Valet Supervisor role at Caesars is pivotal in ensuring the smooth and efficient operation of the valet parking team. This position involves overseeing the daily functions of both Valet Parking Attendants and Booth Attendants, ensuring that all service standards are met consistently. The supervisor will be responsible for coordinating employee breaks, facilitating training sessions, handling guest complaints, providing feedback and coaching to staff, and maintaining schedule adherence. This role requires a hands-on leader capable of fostering a positive team environment and delivering excellent customer experiences at every interaction. The Valet Supervisor is also entrusted with parking and retrieving customers' passenger vehicles swiftly and safely while maintaining courteous and professional communication. Candidates should possess a valid Louisiana driver's license with a clean record, exhibit strong communication skills, and demonstrate the ability to work flexible shifts throughout the week. The working environment can vary, requiring the ability to operate vehicles in a wide range of temperatures and conditions, from extreme heat to cold. This position demands physical stamina, including the ability to run on various surfaces and climb stairs repeatedly. Additionally, the Valet Supervisor must uphold a well-groomed appearance, maintain excellent attendance, and comply with all company policies and regulations. Caesars offers a dynamic, fast-paced workplace where customer satisfaction and operational efficiency are paramount. This role is ideal for individuals with prior experience in customer service and valet operations who are seeking to take on leadership responsibilities in a vibrant hospitality setting. Caesars Entertainment rewards dedication and professionalism, presenting an opportunity for growth and the chance to contribute significantly to one of the leading brands in the hospitality industry. With an emphasis on teamwork, communication, and guest satisfaction, the Valet Supervisor plays a crucial role in enhancing the overall guest experience at Caesars.

• Must present a valid Louisiana driver’s license record with no moving violations or traffic citations in the past 5 years
• must have one-year previous customer service experience preferred
• must have previous experience as valet parking attendant preferred
• must possess excellent communication skills
• must be able to work any day of the week and any shift
• must be able to get along with co-workers and work as a team