Valet Attendant - Walnut Creek Marriott PT $16.50/HR + Tips

Towne Park is a leading hospitality services company dedicated to delivering exceptional customer experiences across various locations where millions of patients, visitors, and guests are served each year. Known for its commitment to creating smiles, Towne Park emphasizes compassion, professionalism, and efficiency in all its interactions. The company prides itself on fostering an environment where employees are empowered to make a significant impact on the lives of those they encounter — from easing the anxiety of hospital patients and their families to welcoming guests in new cities. With a strong reputation for quality service and care, Towne Park offers individuals a chance to build a rewarding career by being part of a team that values respect, hospitality, and commitment to excellence. Towne Park’s operational model includes a variety of roles where each team member contributes to creating memorable and positive experiences for guests and clients alike. The role of the Guest Service Associate at Towne Park is integral to the company’s mission of outstanding hospitality service. This position involves being the face of the company to guests, providing attentive, friendly, and efficient service that aligns with Towne Park’s standards of customer care. The Guest Service Associate primarily handles parking and retrieval of guest vehicles, ensuring these tasks are accomplished promptly and safely. Additionally, the role requires assisting guests with luggage assistance, facilitating their arrival and departure processes, and offering helpful information about facility amenities or local attractions. This position operates primarily during evening shifts from Friday to Sunday, reflecting the company’s need to meet customer demands during peak times. Towne Park is committed to fair and competitive compensation, offering an hourly wage starting at $16.50 plus tips, with additional shift differentials for overnight hours ranging from $2 to $4. The company also provides access to valuable benefits including accident and critical illness insurance, hospital indemnity coverage, telemedicine services, and enrollment in a 401k retirement savings plan, subject to eligibility based on employment classification and tenure. However, certain roles such as seasonal or temporary positions may not qualify for these benefits. The physical demands of this role are notable, requiring associates to engage in activities such as standing for long periods, walking, lifting up to 100 pounds occasionally, and working outdoors in diverse weather conditions. Towne Park is committed to accommodating individuals with disabilities to adequately perform the essential functions of the job. The Guest Service Associate position encourages candidates who are customer-service oriented, reliable, and able to follow established guidelines while maintaining a pleasant and professional demeanor. This job requires a valid driver’s license, basic math and communication skills, and a readiness to operate vehicles safely, including manual transmissions and parallel parking. Towne Park fosters an inclusive and supportive work environment that values each employee’s contribution and fosters professional growth within the hospitality sector.

• High school diploma or GED
• Must hold a valid driver’s license for the state of employment or within commutable distance
• One month related experience and/or training or equivalent combination of education and experience
• Knowledge of customer and personal service principles and processes
• Ability to read and write standard English
• Ability to comprehend simple instructions and memos
• Ability to write simple correspondence
• Ability to present information effectively in small groups
• Ability to perform basic math including addition, subtraction, multiplication and division
• Ability to understand 24 hour time systems and related rates
• Ability to operate manual transmission and perform parallel parking
• Ability to work outdoors in extreme weather
• Must be physically able to lift up to 100 pounds occasionally