Valet Attendant - Irvine Marriott PT $16.50/HR + Tips

Towne Park is a reputable hospitality services company dedicated to delivering exceptional experiences to every guest, patient, and visitor it serves. With a strong commitment to customer service, Towne Park excels in providing solutions that not only meet but exceed expectations, creating smiles and memorable moments for millions annually. The company operates with a culture rooted in compassion, understanding, and professionalism, fostering a workplace where employees feel valued and empowered to make meaningful differences in people’s lives. Towne Park’s service extends beyond providing basic parking solutions; it encompasses creating a caring environment that enhances the overall experience of guests. Towne Park’s team members share a common mission to impact every individual they encounter positively, whether by easing a patient’s anxieties, assisting guests during their travels, or supporting colleagues. By joining Towne Park, employees become part of a community-driven and customer-centric organization that prioritizes respect, hospitality, and teamwork. The Guest Service Associate role at Towne Park is a pivotal position that emphasizes exceptional guest service delivered through attentive, friendly, and efficient hospitality. This position is not just about parking cars—it involves engaging with guests warmly, carefully managing their vehicles, and assisting with luggage and other requests to enhance their visit. Guest Service Associates are responsible for maintaining a professional demeanor, greeting guests personally, and using their names to create a welcoming atmosphere. This role demands physical activity including parking and retrieving vehicles with safety as the top priority, assisting with luggage, and providing guest information about the property and surrounding attractions. In this role, associates explain parking rates and procedures, handle claim checks properly, and manage ticketing information accurately. Towne Park values safety and efficiency, so associates drive cautiously, provide detailed vehicle care, and support guests with directions and transportation. The job requires working throughout the week, including weekends, with an emphasis on maintaining a pleasant environment despite outdoor conditions, which might include extreme heat or cold. The position offers competitive compensation starting at $16.50 per hour plus tips and includes a $1 shift differential for overnight hours. Benefits are provided depending on employment status and include insurance options and a 401k plan. Towne Park offers a dynamic workplace where individuals can grow professionally and contribute significantly to the guest experience. The company is committed to inclusivity and offers reasonable accommodations to employees with disabilities. A successful candidate will find Towne Park a place to develop their skills, join a supportive team, and take pride in representing a leading hospitality services brand.

• High school diploma or general education degree (GED)
• must hold a valid driver’s license for the state you are applying to work or within a commutable distance
• one month related experience and/or training or equivalent combination of education and experience
• knowledge of principles and processes for providing customer and personal services
• ability to read and write standard English language
• ability to read and comprehend simple instructions, short correspondence and memos
• ability to write simple correspondence
• ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
• ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
• ability to perform these operations using units of American money
• ability to understand 24 hour and military time systems
• ability to understand rates applicable to time passed
• ability to operate a manual transmission is highly desirable
• perform parallel parking