Valet Attendant-Full Time -(Buffalo General Medical Center)

Towne Park is a distinguished hospitality services company dedicated to creating exceptional experiences that leave lasting impressions. Known for its commitment to delivering smiles and excellent service, Towne Park plays a crucial role in the hospitality industry by serving millions of patients, visitors, and guests at various locations. The company fosters a culture of compassion and attentiveness, recognizing the significance of every interaction in putting guests at ease and enhancing their overall experience. Towne Park operates with a mission to make a meaningful impact on its guests, clients, and employees alike by encouraging a welcoming and supportive environment. With an emphasis on professional growth and rewarding career opportunities, Towne Park provides its employees with more than just a job – it offers a chance to make a difference every day. As a Guest Service Associate at Towne Park, you will be an integral part of the hospitality team, responsible for providing exceptional guest services with a friendly, professional, and attentive approach. This full-time position involves working various hours Monday to Friday and includes a competitive hourly wage of $15.50 plus tips, reflecting the company’s commitment to fair and commensurate compensation based on experience, skills, and location. Your primary responsibilities will include parking and retrieving guest vehicles safely and efficiently, assisting guests with their luggage, and delivering superior customer service to ensure guest satisfaction. You will greet guests courteously, assist with inquiries, provide directions, and help create a welcoming atmosphere by engaging positively with guests and coworkers. This role demands vigilance and professionalism as you will handle important tasks such as issuing claim checks when parking vehicles, managing revenue collection, and maintaining accurate records related to vehicle management. In addition to parking duties, you may assist guests with bell services, luggage storage, and shuttle services where applicable. Towne Park values attention to detail, safety, and customer interaction skills and offers a supportive work environment where employees can develop their skills and grow in their careers. Working conditions include the necessity to be on your feet or standing for extended periods, occasionally exerting significant physical effort up to 100 pounds when handling luggage or other objects. The majority of work occurs outdoors in varying weather conditions, requiring adaptability and stamina. Reasonable accommodations are made for individuals with disabilities to perform essential job functions. This position requires a valid driver’s license and basic knowledge of customer service principles. Towne Park fosters a culture where making a positive impact is a daily goal, and every smile reflects the success of the team’s dedication to service excellence.

• High school diploma or general education degree (GED)
• Valid driver’s license for the state or a commutable distance
• One month related experience and/or training or equivalent combination of education and experience
• Knowledge of customer and personal service principles
• Ability to read, write, and comprehend English
• Strong communication skills
• Basic arithmetic skills
• Ability to understand and apply parking rates and procedures
• Capability to operate vehicles safely
• Physical ability to exert up to 100 pounds of force occasionally
• Willingness to work mostly outdoors in varying weather
• Ability to perform detailed ticketing and revenue tasks
• Ability to use positive interpersonal skills