Valet Attendant - East Lansing, MI - Great Opportunity!

Parking Management Company (PMC) is a national leader specializing in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC is widely recognized for its comprehensive valet and self-parking management solutions, shuttle services, event parking, and porter/bell services, catering to a diverse range of industries including hotels, resorts, healthcare facilities, and event venues. With an unyielding commitment to excellence and a guest-first mindset, PMC stands out as an extension of the hospitality experience, delivering seamless and high-touch services to both partners and guests. The company's emphasis on quality service, safety, and professional conduct makes it a trusted partner in the parking and hospitality industries across the nation. PMC also prides itself on fostering a supportive work environment with continuous growth opportunities, leadership development programs, and a strong focus on pay equity and transparency. The role of a Valet Parking Attendant at PMC is an essential position aimed at providing exceptional customer service through the safe parking and retrieval of guest vehicles. Positioned as the first and last face guests encounter, valet attendants play a vital role in creating a warm and welcoming environment while strictly adhering to safety standards and company procedures. This role emphasizes efficiency, professionalism, and a strong customer-service orientation. Valets are responsible for inspecting vehicles, managing smooth traffic flow, and addressing guest inquiries with courtesy and promptness. The position offers both full-time and part-time schedules, paying $8.00 per hour plus daily cash tips that vary based on service performance and customer interactions. Beyond just parking cars, the valet attendant is responsible for maintaining the cleanliness and organization of the valet area, ensuring compliance with safety protocols, and supporting overall operational functionality. This role demands physical stamina, including the ability to stand for long periods, lift up to 50 pounds, and work effectively in various weather conditions. Candidates must possess a valid driver’s license with an acceptable driving record, and pass a background check to ensure safety and reliability. Additionally, the position requires excellent communication skills, a helpful attitude, and a professional demeanor in order to deliver a superior guest experience. PMC offers an inclusive and supportive work environment where employees are encouraged to develop their skills and advance their careers. Valet attendants receive training, have access to health benefits (medical, dental, vision) upon eligibility, participate in retirement plans like 401(k), and enjoy perks like tuition assistance, paid time off, bonus opportunities, and discounts through nationwide programs. PMC is also committed to equal employment opportunity and compliance with ADA regulations, promoting diversity and accommodating individuals with disabilities. This position is classified as non-exempt under the Fair Labor Standards Act, meaning eligible employees receive overtime pay according to federal and state laws. Employment is at-will, allowing flexibility for both the employer and employee regarding the employment relationship. Valet attendants represent the frontline of PMC’s hospitality vision by combining technical driving skills with outstanding guest service, embodying the company’s mission to provide superior parking management experiences across the country. If you are someone who enjoys providing excellent customer service, working in a dynamic, fast-paced environment, and helping guests feel welcome, this valet attendant role with PMC offers an extraordinary opportunity to join a growing, nationally recognized company in the hospitality industry.

• High school diploma or GED required
• previous customer service experience preferred
• a helpful attitude and strong customer service mindset are essential
• valid driver’s license and reliable transportation
• maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years)
• must successfully pass and maintain a clean background check
• no special certifications required