Urgent Hire:Airport in San Jose,CA,USA | Hiring

GetInsured is a pioneering company specializing in cloud-based enrollment tools designed to simplify the complex process of finding and enrolling in health insurance. Operating as a leader in state-based marketplaces, GetInsured delivers innovative technology solutions that empower millions of consumers across the United States to make informed decisions about their health insurance plans. Their award-winning platform not only serves consumers but also supports state agencies, brokers, and insurers, making them a key player in the health insurance industry. As a fully remote company based in Santa Fe, New Mexico, GetInsured offers a dynamic and supportive work environment where employees are encouraged to grow, develop their skills, and contribute meaningfully from the comfort of their own homes. The role of a Remote Customer Service Representative at GetInsured is a vital component of the company’s mission to enhance the consumer experience surrounding health insurance. This full-time position involves providing exceptional customer service through inbound and outbound calls, supporting consumers as they navigate the often confusing health insurance marketplace. Representatives play a crucial role in delivering clarity, assistance, and reassurance to customers seeking health plan information and enrollment support. With a salary range of $15.00 to $16.50 per hour, plus performance-based incentives, this position offers financial stability combined with meaningful work. The company emphasizes a positive and motivating remote work culture, fostering collaboration and support across teams despite physical distances. Employees are equipped with the tools and training necessary to excel, including paid training sessions and ongoing educational opportunities to maintain high standards and certifications. Key responsibilities include handling customer inquiries, managing accounts, providing technical support, data entry, and utilizing decision-support tools to aid customers in making the best insurance choices. GetInsured values dedication, adaptability, and professionalism in their representatives, offering a comprehensive benefits package including 401K match, paid time off, and access to health-related accounts such as Individual Coverage Health Reimbursement Arrangements (ICHRA). The company seeks individuals with moderate to advanced computer skills, excellent communication abilities, and a strong motivation to succeed in a remote work setting. Bilingual candidates, especially those proficient in Spanish, are encouraged to apply as this adds significant value in supporting a diverse client base. This opportunity is perfect for candidates looking to join a company that not only offers competitive compensation and comprehensive benefits but also a chance to be part of a purpose-driven team dedicated to making health insurance accessible and understandable for all. By joining GetInsured, representatives contribute directly to a mission that impacts millions of Americans and supports public health and well-being at a critical time.

• 18 years of age or older
• complete background check and drug test within 3 days
• dedicated, private, and secure workspace
• personal device with functioning camera required for the training period
• committed to full attendance for paid 3-week training period
• minimum internet speed of 35 mb/s with ethernet
• cable/fiber broadband internet with a hard-wired ethernet connection is required
• not compatible with mobile internet service providers and/or satellites
• not compatible with Wi-Fi internet access or Wi-Fi adapters/extenders